Rico Fuelle
Westsächsische Hochschule Zwickau
Tell me more about Rico Fuelle?
Rico Fuelle is a Senior Consultant with over 10 years of IT experience and a strong knowledge in IT Service Management. He is a certified ITIL Expert v3 and has worked on various national and international projects for global players in the automotive industry. Rico has a proven track record of delivering quality projects and is skilled in ITIL, project delivery, and SharePoint. He has a strong analytical and communication skills, as well as a hands-on approach to project delivery. Rico's expertise extends to working with complex workflows and client engagements, resulting in quality project delivery.
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About
Rico Fuelle is a Senior Consultant with over 10 years of IT experience and very sound knowledge in IT Service Management. He is a certified ITIL Expert v3 and has obtained certification in Cobit5 Foundation and Prince2 Foundation. He has developed extensive skills in IT Service Management through various national and international projects for a global player in the automotive industry. In addition, he had also been involved in projects within the optical industry. Areas of strengths include his analytical and communication skills, as well as output oriented and hands-on approach on project delivery. He has the ability to quickly understand complex workflow and project requirements to efficiently deliver customers’ requests. He demonstrates well-structured work approach throughout his client engagements, resulting on quality project delivery. His outstanding SharePoint skills have provided him with the opportunity to contribute in a wide range of CGI’s intercultural projects.
...See MoreWork Experience
Consultant
IT Services and IT Consulting
Rico Fuelle's Professional Milestones
- Consultant (2011-09-01~): Delivered strategic solutions, driving business success and fostering a culture of continuous improvement.
- Service Desk Manager (2007-05-01~2008-12-01): Achieved optimal customer satisfaction scores by implementing automated systems and optimizing service desk operations.
Education
Hospital Operating Technology
1997-2003Skill
Itil
It Service Management
Project Delivery
Prince2
Sharepoint
Service Desk
Project Management
Management
Consulting
Bmc Remedy
Certification
Colleagues
Other Named Rico Fuelle
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Rico Fuelle's social media include: Linkedin,
Rico Fuelle works for CGI
Rico Fuelle's role in CGI is Consultant
Rico Fuelle works in the industry of IT Services and IT Consulting
Rico Fuelle's colleagues are Damien DENYS,Joe Black,Vern Morales
Rico Fuelle's latest job experience is Consultant at CGI
Rico Fuelle's latest education in Westsächsische Hochschule Zwickau