Rico Fuelle
Consultant@ CGI
Perth, Western Australia, Australia
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Rico Fuelle is a Senior Consultant with over 10 years of IT experience and a strong knowledge in IT Service Management. He is a certified ITIL Expert v3 and has worked on various national and international projects for global players in the automotive industry. Rico has a proven track record of delivering quality projects and is skilled in ITIL, project delivery, and SharePoint. He has a strong analytical and communication skills, as well as a hands-on approach to project delivery. Rico's expertise extends to working with complex workflows and client engagements, resulting in quality project delivery.
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Emails and Phone Numbers

@logica.com
@cgi.com
+49 410645****
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About

Rico Fuelle is a Senior Consultant with over 10 years of IT experience and very sound knowledge in IT Service Management. He is a certified ITIL Expert v3 and has obtained certification in Cobit5 Foundation and Prince2 Foundation. He has developed extensive skills in IT Service Management through various national and international projects for a global player in the automotive industry. In addition, he had also been involved in projects within the optical industry. Areas of strengths include his analytical and communication skills, as well as output oriented and hands-on approach on project delivery. He has the ability to quickly understand complex workflow and project requirements to efficiently deliver customers’ requests. He demonstrates well-structured work approach throughout his client engagements, resulting on quality project delivery. His outstanding SharePoint skills have provided him with the opportunity to contribute in a wide range of CGI’s intercultural projects.

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Work Experience

Boulevard West, Montreal, Quebec, H3G 1T4, CA

IT Services and IT Consulting

67416
Phone
+1 5144153651
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Rico Fuelle's Professional Milestones

  • Consultant (2011-09-01~): Delivered strategic solutions, driving business success and fostering a culture of continuous improvement.
  • Service Desk Manager (2007-05-01~2008-12-01): Achieved optimal customer satisfaction scores by implementing automated systems and optimizing service desk operations.
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Education

Westsächsische Hochschule Zwickau
Westsächsische Hochschule Zwickau

Hospital Operating Technology

1997-2003