Incharge | Customer Communication Group@ Idea Cellular Ltd
Chandigarh, Chandigarh, India
Ritesh Thakur
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FlashIntel GPTRitesh Thakur is an experienced professional with 18.7 years of work experience in various roles. He has a strong skill set in BPO, team leadership, budget management, telecommunications, and customer service management. Currently, he is the Assistant Manager of Customer Service Operations at Idea Cellular Ltd in India. Prior to this, he held positions at Spice BPO and has a background in customer relationship management and business process outsourcing. Ritesh Thakur is based in Chandigarh, India.
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About
Ast. Manager customer service operations Customer interaction Management Idea Cellular Ltd (Haryana)
Work Experience
Incharge Customer Communication Group
Incharge | Customer Communication Group
Outbound/inbound Spoc (kol-wb)
Telecommunications
Ritesh Thakur's Professional Milestones
- Sr Tl (2008-09-01~2009-08-01): Developed and implemented innovative strategies to optimize production processes and significantly increase efficiency.
- Incharge | Customer Communication Group (2015-02-01~): Strengthened communication channels, reaching diverse client groups and fostering successful business partnerships.
Skill
Bpo
Team Leadership
Team Management
Budget Management
Telecommunications
Customer Service Management
Ivr
Contact Center Management
Service Delivery
Revenue Enhancement
Back Office Operations
Vendor Management
Customer Relationship Management
Business Process Outsourcing
Certification
Colleagues
Other Named Ritesh Thakur
Frequently asked questions
We found 3 Ritesh Thakur's email addresses
We found 1 Ritesh Thakur's phone numbers
Ritesh Thakur's social media include: Linkedin,
Ritesh Thakur works for Idea Cellular Ltd
Ritesh Thakur's role in Idea Cellular Ltd is Incharge | Customer Communication Group
Ritesh Thakur works in the industry of Telecommunications
Ritesh Thakur's colleagues are Robert Azaryan,Shravan Choudhary,Terry Scarborough
Ritesh Thakur's latest job experience is Incharge | Customer Communication Group at Idea Cellular Ltd
