Robert Abbott
Madison, Wisconsin, United States
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Robert Abbott is an IT Generalist and Information Discovery Specialist with 18 years of experience. He has expertise in SaaS, business intelligence, business analysis, SQL, and software project management. Based in the United States, Robert has worked in various technical roles at industry leading IT product manufacturers. He is known for his ability to detect and analyze complex technical problems and work with users to take corrective action. With a background in BI, Process/Data Analytics, and CRM, Robert is a proven leader and effective communicator. He has worked abroad in Europe, Africa, and Asia.
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Emails and Phone Numbers

@karmecholing.org
@alum.bentley.edu
+1 802633****
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About

IT Generalist and Information Discovery Specialist with extensive technical support and system administration experience. Particular interest in BI, Process/Data Analytics, and CRM. A proven leader and effective communicator. In several client facing technical roles at industry leading IT product manufacturers I have honed an ability to detect and analyze complex technical problems and work with users to take corrective action. Trained large groups on technology and procedure. Considerable experience working abroad in Europe, Africa, and Asia.

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Work Experience

369 Patneaude Lane, Barnet, VT, 05821, US
19
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Robert Abbott's Professional Milestones

  • Application Support Expert (2015-03-01~2017-06-01): Provided efficient communication and resolved complex technical issues, ensuring smooth operations and customer satisfaction.
  • Lead Application Support Engineer (2008-07-01~2014-06-01): Streamlined technical processes and implemented efficient solutions, increasing productivity and efficiency.
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Education

Bentley University
Bentley University

Master Of Science,

Masters

2002-2004
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