Robert Anderson
itsm analyst servicenow analyst@ Gentiva
Chicopee, Massachusetts, United States
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Robert Anderson is an ITSM Analyst with 9 years of experience in customer service, technical support, troubleshooting, and strategic planning. He is skilled in computer repair, maintenance, and Microsoft Office tools. Based in Chicopee, Massachusetts, Robert is highly motivated and willing to take on challenges to provide exceptional customer service. He has worked for various companies, including Gentiva Health Service, Vertafore, Smith & Wesson, Wellfleet, and GE. Robert is dedicated to delivering exceptional technical support and delivering exceptional customer service.
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Emails and Phone Numbers

@vertafore.com
@smith-wesson.com
@gentiva.com
+1 203340****
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About

ITSM Analyst pursuing a career in which advanced technical training and work experience will be effectively utilized. Highly motivated and willing to take on challenges and provide solutions that will improve the operations of the organization while providing exceptional customer service.

Work Experience

3350 Riverwood Pkwy, Atlanta, GA, 30339, US

Hospitals and Health Care

849
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Robert Anderson's Professional Milestones

  • Student Helpdesk Technician (2017-10-01~2018-04-01): Provided technical assistance and troubleshooting for students, fostering their smooth learning process.
  • Desktop Support Analyst (2018-04-01~2019-07-01): Provided efficient technical support, resolving IT issues promptly and ensuring smooth operations.
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Education

Porter and Chester Institute
Porter and Chester Institute2017-2018