Robert Andre
Miami, Florida, United States
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Robert Andre is a highly experienced professional with 19.7 years of work experience in help desk support, ITIL, and disaster recovery. He is certified in HDI support center analysis and ITIL and ITSM. Robert has worked at Interval International as a Lead Analyst and Sr. Analyst, and at Ryder System, Inc. as a Helpdesk Analyst. He also has experience as a Computer Engineering Associate at Miami Dade College. Robert is based in the United States and has a strong background in IT operations and network administration.
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Emails and Phone Numbers

@interval-intl.com
@intervalintl.com
@intervalworld.com
+1 305666****
+1 305666****
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About

Specialties: HDI support center analyst certified. ITIL Certification & ITSM Certified Help Desk Analyst | STI Knowledge Professional Education Associate of Science Computer Engineering | Miami Dade College

Work Experience

6262 Sunset Drive, Miami, Florida, 33143, US

Travel Arrangements

795
Phone
+1 3056661884
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Robert Andre's Professional Milestones

  • Helpdesk Analyst (2004-01-01~2007-01-01): Providing personalized support to customers, exceeding satisfaction levels and allowing them to improve their skills in the support industry.
  • Sr. Analyst (2006-01-01~2011-01-01): Streamlined data analysis processes, resulting in increased efficiency and accurate forecasting data analysis.
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Education

Miami Dade College
Miami Dade College

Associates,

Information Technology

1995-2000