Robert Boucneau

I am a seasoned leader and strategist in Professional Services and Customer Success in the software industry. I’m an expert in services delivery, team management and solving real-world problems with available resources. In various roles I have worked with some of the largest, most challenging, and most interesting customers in the world. Whether I am working with a Fortune 50 leadership team on Wall Street to solve a high-profile issue, or one-on-one with a team member in a Silicon Valley conference room, I bring focus, experience, compassion and understanding to the table — I excel at real communication in highly complex, technical environments. Over the last 30 years I have worn many technology hats. I have been a consultant, a programmer, a hardware technician, a systems administrator, an entrepreneur, a manager, a strategist and a marketer. I have been a sales representative and a sales engineer. All of this experience has brought me a unique skill set that routinely allows me to manage complex processes and projects with real people under tight timelines and exceed customer expectations. I thrive on challenges. My professional value is as follows: - I am a thought leader - I am calm when challenged - I see the whole picture - I am a problem solver - I see the opportunity in each challenge - I act on opportunity