Robert Foscolo

I can bring many years of Customer Services/Call Center Management experience to your organization, from running Call Center Operations to ensuring that your customers receive exceptional Customer or Consumer Services and/or Technical Support. I have provided these services for start-up operations, as well as NASDAQ corporations, most notably as a Vice President for Atari, Inc. (6+ years) and can improve your current systems, policies and procedures from streamlining your paper-flow, to making sure that the phones are properly answered. All actions implemented will move towards building and retaining your customer base. In addition, I have started my own company in the Automated, Call Center and Customer Services Consulting industry (PhoneAutomation.com Inc). Prior to this work history, I have an excellent background in the Distribution/Inventory Control industry working for Mercedes Benz, American Suzuki and Mazda HQ's in a Training and Operations capacities.