Robyn Speelman
strategic marketing specialist with a creative twist merging data and creativity to deliver measurable results @ PayJustNow
Cape Town, Western Cape, South Africa
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Robyn Speelman is an experienced Service Recovery Specialist with 16.5 years of work experience. She has a strong background in customer experience, performance management, and contact centers. Robyn is skilled in risk management, customer experience management, social media community management, and crisis management. She has worked at Black Wolf Agency and Virgin Active in various roles, including Social Media Manager and Customer Resolutions Specialist. Robyn is based in Cape Town, South Africa.
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Emails and Phone Numbers

@payjustnow.com
+1 073023****
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About

Experienced Service Recovery Specialist with a demonstrated history of working in the health wellness and fitness industry. Skilled in Risk Management, Customer Experience management , Social Media Community management and Crisis Management to name a few.

Work Experience

21 Dreyer St, Cape Town, Western Cape, 7800, ZA

Financial Services

21
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Robyn Speelman's Professional Milestones

  • Service Recovery Specialist (2014-06-01~2015-10-01): Successfully handled complex service incidents, ensuring prompt resolution and improved customer satisfaction.
  • Social Media Manager (2019-10-01~): Developed engaging social media campaigns that engaged and increased brand visibility.
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Education

University of Cape Town
University of Cape Town2019-2019
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