Systems Analyst@ Apex Systems
Minneapolis, Minnesota, United States
Rodrigo Rivas
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Northern State University
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FlashIntel GPT
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FlashIntel GPTRodrigo Rivas is a skilled professional with 23.6 years of experience in the pharmacy benefits sector. He has worked with a Fortune 25 company and has a strong background in the finance and IT sectors. Rodrigo is known for his ability to adapt to changing circumstances and his ability to mentor and mentor support team members. He is a meticulous and persuasive communicator who can bridge the gap between business users and IT. Rodrigo has a track record of successfully leading triage teams and delivering permanent solutions aligned with department goals.
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About
Skilled professional with 15+ years of experience across multiple platforms in the pharmacy benefits sector with a Fortune 25 company. Flexible, reliable and adaptable to changing circumstances. Key contributor to creation of Standard Operating Procedures. Trained and mentored support team members. Articulate and persuasive communicator, capably bridging the gap between business users and IT. Led triage team supported by vendor partners. Key contributions include problem analysis and solution development, transitioning support to offshore model, managing incident queues, application deployment, and production scheduling. Recognized for laser focus on service to clients and partners, seeking permanent solutions carefully aligned with department goals.
...See MoreWork Experience
Systems Analyst
IT Services and IT Consulting
Rodrigo Rivas's Professional Milestones
- It Systems And Application Support Analyst (2000-03-01~2005-03-01): Provided technical expertise and troubleshooting expertise, ensuring seamless functionality and resolving technical issues within the organization.
- Systems Analyst (2014-01-01~): Streamlining processes to increase accuracy and efficiency while maintaining secure communication channels.
Education
Accounting,
Bachelors,
Bachelor Of Science
1985-1988Certification
Colleagues
Jennifer Houselog, CPIP, Agile Coach, CSPPO, A-CSPO, CSM
Scrum Master | Product Owner | Agile Leadership | Product Innovation Professional
Tobye Thomasson
Business Analyst | Product Owner
Brandon Nelsen
Senior Product Manager | Owner
Doug Childs, MS, CP, FSA Scot
Senior Healthcare Project Manager | Product Owner
Nicole Hoen
Business Systems Analyst | Product Owner
Other Named Rodrigo Rivas
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Rodrigo Rivas's social media include: Linkedin,
Rodrigo Rivas works for Apex Systems
Rodrigo Rivas's role in Apex Systems is Systems Analyst
Rodrigo Rivas works in the industry of IT Services and IT Consulting
Rodrigo Rivas's colleagues are Jennifer Houselog, CPIP, Agile Coach, CSPPO, A-CSPO, CSM,Tobye Thomasson,Brandon Nelsen
Rodrigo Rivas's latest job experience is Systems Analyst at Apex Systems
Rodrigo Rivas's latest education in Northern State University
