Roeland Lensink

Ing. Roeland J.B. Lensink RI is a result driven all-round certified IT-professional & changemanager, no nonsense, strong drive "go for it". Motivator inspirator, creative, an idea generator, sparring partner for processoptimalisation. Strong persuasiveness combined with a lot of humour. Experience: Information Management (BISL), Delivery and Portfoliomanagement (P3O), Servicemanagement (ISM/ITIL), Projectmanagement (PrinceII), Changemanagement/Transformation management, Sourcing & Contractmanagement (DSGF/SLA), Proces- and Qualitymanagement (CMMI), Continue Improvement (Lean Six Sigma) including Agile and leading Safe principles (trained Agile Coach and Product Owner). To invest in a long term Customer Relationship Management (CRM) strategy my vision is to really listen to my customers and help them doing business. Clear vision of understanding the “well-known” problems between the IT (supply) and business (demand) organisation. Designing several conceptual business-IT alignment models in Servicemanagement. Using MindMap techniques for modelling processes, problems and ideas. Member of several Dutch IT-associations: VRI https://www.vri.nl KNVI https://www.knvi.nl/ NOVI Alumni. Https://www.novi.nl/ Vereniging Samenwerking Noord https://www.samenwerkingnoord.nl/ ICT media http://www.ictmedia.nl/ IT-Circle https://www.itcircle-nederland.nl/ Former progam boardmember Service Manager Dag NGI http://www.servicemanagerdag.nl/ Co-Founder of the Service Management Rebels