senior business analyst at macquarie group@ Macquarie Group
Sydney, New South Wales, Australia
Roger Do
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Australian Catholic University
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FlashIntel GPT
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FlashIntel GPTRoger Do is an accomplished and results-driven Senior Business Analyst with 15 years of IT experience across various industries, including banking and finance. He started his career in IT Service Management companies, where he worked in Incident, Problem & Change Management roles. He then transitioned to his first role as a Business Analyst, where he successfully implemented large-scale system implementations across different platforms. Roger is skilled in user and system interface design, workflow solutions, business process improvement, and productivity. He has achieved significant accomplishments, including being an integral part of a 70m Credit Card acquisition transformation project.
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About
An accomplished, results-driven Senior Business Analyst who has 15+ years of professional IT experience across multiple industries, including banking and finance. Started his career in IT Service Management companies working in Incident, Problem & Change Management roles of the ITIL framework. Then moving onto his first Business Analyst role in 2007 with the Commonwealth Bank of Australia (CBA), where he has successfully implemented large scale system implementations across various platforms, including Core Banking and Digital. Skilled in user and system interface design, workflow solutions, business process improvement and productivity. Achievement highlight, was being an integral part of a $70m Credit Card acquisition transformation project and helped fast track implementation to reduce cost of maintaining legacy systems.
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senior business analyst at macquarie group
Financial Services
Roger Do's Professional Milestones
- Service Desk Team Leader (2006-07-01~2007-08-01): Optimized service desk operations, resulting in streamlined workflow and increased customer satisfaction.
- Incident Manager (2004-01-01~2005-01-01): Implementing effective preventive measures to minimize downtime and maximize resource utilization.
Education
Information Systems,
Bachelors
1999-2003Skill
Itil
Sdlc
Collateral Management
Insurance
Incident Management
Requirements Analysis
Documentation
Problem Solving
Service Delivery
Service Desk
Project Delivery
Vendor Management
It Service Management
Sla
Software Documentation
Business Requirements
Business Analysis
Management
Information Technology
Requirements Gathering
Change Management
Solution Architecture
Stakeholder Management
Business Process
Leadership
Project Management
Service Management
Team Leadership
Technical Support
Testing
Software Development Life Cycle
Integration
Business Process Improvement
Agile Methodologies
Software Project Management
It Strategy
User Acceptance Testing
Systems Analysis
Certification
Colleagues
Deepika Rameshbabu
investment banking - business analyst | data analyst | professional scrum product owner pspo i | agile coach| macquarie | state street | citi | bnp paribas | bny mellon
Owen Hollands
senior product owner - cloud platforms at woolworths group
Van LeNguyen
Technology Service Owner
Darren Lynch
salesforce platform & marketing cloud product owner at macquarie group
Sunny Sharma
data & analytics leader | product owner | data strategy and transformation
Other Named Roger Do
Frequently asked questions
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Roger Do works for Macquarie Group
Roger Do's role in Macquarie Group is senior business analyst at macquarie group
Roger Do works in the industry of Financial Services
Roger Do's colleagues are Deepika Rameshbabu,Owen Hollands,Van LeNguyen
Roger Do's latest job experience is senior business analyst at macquarie group at Macquarie Group
Roger Do's latest education in Australian Catholic University
