Roger Jenkins
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Roger Jenkins is an experienced IT Leader and Customer Service Manager with over 24 years of work experience. He has a strong background in performance management, stakeholder management, and customer service. Based in Exeter, United Kingdom, Roger has worked in both private and public sectors, specializing in IT Service Management, Performance Management, and Leadership. He is highly experienced, strategic, and pragmatic, with a proven track record of converting analysis into significant performance improvements. Roger graduated from Northfleet Grammar School and has held various roles in different organizations.
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About
Experienced IT Leader and Customer Service Manager with extensive experience in both private and public sectors. Skilled in IT Service Management, Performance Management, Leadership, Contact Centres, Business Transformation, Coaching, and Business Process Re-engineering. Highly experienced, customer oriented, strategically focussed, and pragmatic professional. Extensive experience in MI analysis and strong track record of converting that analysis into significant performance improvements in the real world. Graduated from Northfleet Grammar School.
...See MoreWork Experience
Information And Communication Technology Business Partner For Children'S Services
Information And Communication Technology Business Partner For Children'S Services
Information And Communication Technology Service Manager
Government Administration
Roger Jenkins's Professional Milestones
- Hardware Manager (2019-07-01~2019-11-01): Implementing cutting-edge technologies to optimize hardware performance and optimize overall system performance.
- IT Manager (2017-04-01~2022-07-01): Successfully implemented IT infrastructure to optimize business functionality and streamline operations.
Skill
Performance Management
Stakeholder Management
Customer Service
Change Management
Public Sector
Local Government
Customer Experience
Team Management
Management
Business Process Improvement
Call Centers
Team Leadership
Coaching
Contact Centers
Stakeholder Engagement
Project Delivery
Culture Change
Project Management
Business Transformation
Service Delivery
Process Improvement
Ict Governance
Itil Certified
It Service Management
It Operations
It Service Delivery
It Operations Management
It Recruitment
It Governance
It Transformation
It Asset Management
It Project And Program Management
Contract Negotiation
Contract Management
People Management
Incident Management
Business Analysis
Service Operations
Itil
Service Level Management
Budgeting
Certification
Colleagues
Other Named Roger Jenkins
Frequently asked questions
We found 6 Roger Jenkins's email addresses
Roger Jenkins's social media include: Linkedin,
Roger Jenkins works for Devon County Council
Roger Jenkins's role in Devon County Council is Information And Communication Technology Business Partner For Children'S Services
Roger Jenkins works in the industry of Government Administration
Roger Jenkins's colleagues are Natalie Creese,Jo Olsson,Iain Chubb
Roger Jenkins's latest job experience is Information And Communication Technology Business Partner For Children'S Services at Devon County Council