Roland Merkelbag

As a passionate and experienced Transaction Banking product manager with a strong delivery track record I am dedicated to improve the customer's experience and make every interaction with them a memorable one. My flexibility, resilience and perseverance have enabled me to deliver new products from inception through to delivery solidly embedded into the organisation. I've gained a wealth of experience in every aspect of Product Management with a strong emphasis on Risk (Conduct Risk among others), Compliance and Governance. I'm a clear communicator and have the gift to translate complicated messages bringing them back to the basics, tailored to and understandable for the audience at hand, be they clients, people in the team, peers or senior management. As such I thoroughly enjoy presenting and seeing my enthusiasm being conveyed onto the audience gives me great satisfaction. Risk awareness and integrity are at the very heart of my personality, as is the building of cross functional relationships with stakeholders at all levels across multiple disciplines. As an expert with 20 years of experience in global cash management, Financial Institutions and Foreign Exchange payment solutions I have worked with people and clients in all continents and geographies, thoroughly enjoying the wealth of cultural diversity. I have a strong focus on people development skills in building high performance teams.