Operations Manager@ Zurich North America
Chicago, Illinois, United States
Roland Paguirgan
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Oakton Community College
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FlashIntel GPTRoland Paguirgan is a highly experienced professional with over 19 years of work experience. He has a diverse skill set that includes customer service, management, employee training, time management, and sales. Based in Chicago, Illinois, Roland has a strong background in the insurance industry and has held various managerial and leadership roles in companies such as Zurich North America and AccuQuote. He is dedicated to increasing revenue, improving profitability, and reducing expenses through process improvement and efficiencies.
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About
Professional Summary Anchored by over 12 years of Insurance Industry knowledge as a talented business professional in managerial and leadership capacities. Expertise from a wide range of areas including Consumer Direct Sales, New Business Operations, Quality Control & Compliance, Project Management Office, and most recently Producer Appointment and Licensing. Dedicated to increase revenue, improve profitability and reduce expenses through process improvement and efficiencies.
Work Experience
Operations Manager
Insurance
Roland Paguirgan's Professional Milestones
- Manager, Workflow And Analysis And Pmo (2012-04-01~2014-05-01): Implemented efficient workflow processes in streamlined processes and improved productivity across multiple departments.
- General Administration (2006-07-01~2007-01-01): Streamlined administrative processes, increasing efficiency and reducing operational costs.
Education
Liberal Arts,
Liberal Studies,
Associates
2012-2014Skill
Customer Service
Management
Employee Training
Time Management
Sales
Performance Management
Life Insurance
Coaching
Microsoft Office
Team Leadership
Business Process Improvement
Administrative Management
Project Management
Microsoft Excel
Data Analysis
Staff Management
Administration
Event Planning
Account Management
Microsoft Word
Marketing
Leadership
Training
Event Management
Social Media
Compliance
Quality Management
Team Building
Restaurants
Outlook
Powerpoint
Document Drafting
Creativity
Application Processing
Interviewing Skills
Written And Oral Presentation Skills
Friendly Personality
Goal Oriented Individual With Strong Leadership Capabilities
Achieving Measurable Results
Customer Experience
Microsoft Visio
Microsoft Outlook 2010
Projection Modeling
Event Lighting
Led Up Lighting
Hospitality Industry
Strategic Planning
Producer Appointment And Licensing
Producer Licensing
Certification
Colleagues
Jessica Webb
scrum master csm | product owner cspo
Evan Olson
Product Owner at Zurich North America
Jose Quiroz
father husband veteran senior risk engineering consultant business owner investor angel investor
Lauren Ribando-Peters, MBA
Customer Experiences Leader | Digital Product Owner
David Fike
Head Of Life Accident And Health | Chief Executive Officer
Other Named Roland Paguirgan
Frequently asked questions
We found 2 Roland Paguirgan's email addresses
Roland Paguirgan's social media include: Linkedin,
Roland Paguirgan works for Zurich North America
Roland Paguirgan's role in Zurich North America is Operations Manager
Roland Paguirgan works in the industry of Insurance
Roland Paguirgan's colleagues are Jessica Webb,Evan Olson,Jose Quiroz
Roland Paguirgan's latest job experience is Operations Manager at Zurich North America
Roland Paguirgan's latest education in Oakton Community College
