it support specialist at jcm associates inc @ JCM Associates, Inc
Baltimore, Maryland, United States
Ronnie Barbour Jr
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Marymount University
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FlashIntel GPTRonnie Barbour Jr is a solutions-driven professional with 12 years of experience providing technical support to 100 users. He is skilled in active directory, windows 7, and software installation. Ronnie is proficient in Microsoft Office and has a strong understanding of various operating systems and applications. He is also interested in opportunities in system administration. Ronnie has worked in various roles, including IT Support Specialist at JCM Associates, Inc and Desktop Support Specialist at ActioNet, Inc. He has a proven track record of identifying root causes and directing users to lasting resolutions through knowledge bases and research.
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About
Solutions-driven professional with 12+ years’ experience providing rapid and client-focused technical support to 100+ users. Demonstrates the ability to identify root causes and direct users to lasting resolutions through knowledge bases and research. Adept at articulating complex technical concepts to users of varying technical understanding. Well versed in a variety of common operating systems, applications, and hardware with the ability to master new tools and technologies quickly. I am, also, interested in opportunities in System Administration.
...See MoreWork Experience
it support specialist at jcm associates inc
It Support Specialist
Construction
Ronnie Barbour Jr's Professional Milestones
- Tier 2 Technician (2014-06-01~2014-11-01): Providing high-quality technical support and resolving complex issues to optimize system performance.
- Desktop Support Technician (2014-11-01~2015-03-01): Provided technical support, resolving technical issues and delivering improved user experiences.
Education
Bachelors,
Bachelor Of Business Administration,
Bachelor Of Science,
Information Technology
2006-2010Skill
Active Directory
Windows 7
Microsoft Office
Software Installation
Technical Support
Microsoft Exchange
Help Desk Support
Microsoft Word
Customer Service
Microsoft Excel
Android
Hardware
Laptops
Windows Xp
Computer Hardware Troubleshooting
Customer Support
Computer Network Operations
Windows 8
Windows 8.1
Symantec Endpoint Protection
Symantec Antivirus
Problem Solving
Mac Os
Computer Hardware Installation
Mobile Devices
Dell Computers
Iphone Support
Teamwork
Windows Remote Desktop
Wds
Mobile Technology
Customer Satisfaction
Ipad Support
Computer Hardware
Networking
Certification
Colleagues
Don Zeiders
director of business development and preconstruction at shapiro & duncan inc
Randy Perillo, Jr.
Senior Vice President
Scott Karoly, Sr.
project manager at jcm associates inc
Michael Wansor
Vice President Finance
Mike McReady
senior vice president at jcm associates inc
Other Named Ronnie Barbour Jr
Frequently asked questions
We found 5 Ronnie Barbour Jr's email addresses
We found 2 Ronnie Barbour Jr's phone numbers
Ronnie Barbour Jr works for JCM Associates, Inc
Ronnie Barbour Jr's role in JCM Associates, Inc is it support specialist at jcm associates inc
Ronnie Barbour Jr works in the industry of Construction
Ronnie Barbour Jr's colleagues are Don Zeiders,Randy Perillo, Jr.,Scott Karoly, Sr.
Ronnie Barbour Jr's latest job experience is it support specialist at jcm associates inc at JCM Associates, Inc
Ronnie Barbour Jr's latest education in Marymount University
