Ronzi Tawfik
Head of Internal Audit | Executive MBA | GRC Post Graduate Diploma | MIBA@ Citibank
Cairo, Egypt
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Ronzi Tawfik is a creative and innovative banking professional with 17 years of experience in the banking sector. She has a diverse background in roles such as direct customer service, quality assurance, training, risk management, and control. Ronzi is a certified trainer on various customer service, client excellence, and soft skills trainings. She has worked in various roles, including Head of Internal Audit and Consumer Banking Internal Control Management Head. Ronzi has also gained experience in project management and has worked at CIB Egypt in different roles. She is based in Egypt.
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@smbc.aero
@smbcgroup.com
@bdc.com.eg
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About

Creative and innovative banking professional with 17+ years of experience in the banking sector. Have diversified banking experience of roles including direct customer service, quality assurance, training, risk management & control roles. Certified trainer on several customer service, client excellence and soft skills trainings. As part of my work experience, was responsible for the preparation, planning, launch and end-user testing of several projects; thus gaining experience on successful project management.

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Work Experience

RU

Banking

2174
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Ronzi Tawfik's Professional Milestones

  • Fraud Risk Management Unit Head (2014-03-01~2015-11-01): Implementing comprehensive fraud prevention measures to mitigate potential risks and safeguard organizational assets.
  • Head Of Compliance Monitoring And Testing (2015-11-01~): Improving compliance measures and quality processes through effective monitoring and testing.
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Education

The American University in Cairo
The American University in Cairo2021-2023
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