Rosalba Trozzi
Business Analyst - Vacation Rental@ Kigo, a Guesty Company
Barcelona, Catalonia, Spain
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Rosalba Trozzi is a highly experienced professional with 15.5 years of work experience in the tourism industry. She has a strong skill set in areas such as Microsoft Excel, digital marketing, internal communications, microstrategy, and internet advertising. Based in Spain-Catalonia-Barcelona, Rosalba has held various positions at Kigo, a Guesty Company, including Head of Implementation, Senior Manager - Customer Success, and Client Success Manager. She also has experience as a Customer Service Agent at Only-apartments and as a Merchandise at Merchandise.
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Work Experience

Carrer Sardenya 229, Barcelona, Catalunya, 08026, ES

IT Services and IT Consulting

56
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Rosalba Trozzi's Professional Milestones

  • Customer Service Agent (2008-05-01~2011-12-01): Provided exceptional support and guidance to customers, ensuring their satisfaction and loyalty.
  • Client Success Manager (2016-07-01~2017-10-01): Driving client satisfaction through strategic planning and effective communication skills.
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Education

Alma Mater Studiorum – Università di Bologna
Alma Mater Studiorum – Università di Bologna2005-2007