Rose Gobelabo
Sales Executive@ Hilton Reading
Reading, Reading, United Kingdom
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Rose Gobelabo is a highly experienced professional with 17.6 years of work experience in the hospitality industry. She has a strong background in customer service, front office management, and hotel management. Based in Reading, United Kingdom, Rose has worked in various roles at Hilton Hotels & Resorts, including Sales Executive Group Conference and Events, Reservations Sales Executive, and Assistant Front Office Manager. She is skilled in training and delivering excellent customer service, managing and developing teams, and handling customer complaints. Rose is known for her ability to work under pressure and her ability to work under pressure.
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Emails and Phone Numbers

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About

Am well represented and highly professional in delivering excellent customer service. * 7 years in Hospitality industry , 9 years in Retail industry * Trainer for the department on living the values and providing brand standards. * Experience on Food & Beverage,Housekeeping * Mentoring and coaching team members * Managing and Developing the team * Dealing with customer complaints and going extra mile on delivering the service * Duty manager responsibilities * Hitting the target * First Aider * Able to work under pressure

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Work Experience

Drake Way, Reading, Berkshire, RG2 0GQ, GB

Hospitality

23
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Rose Gobelabo's Professional Milestones

  • Customer Service (2006-02-01~2009-10-01): Enhancing customer satisfaction through efficient problem resolution and personalized support.
  • Receptionist (2012-02-01~2015-07-01): Provided exceptional customer service, improving overall satisfaction and loyalty.
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