Post Issue Financial Team Lead@ MassMutual
Holyoke, Massachusetts, United States
Rose Grabowski
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Holyoke Community College
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Tell me more about Rose Grabowski?
FlashIntel GPTRose Grabowski is a seasoned customer service professional with 12.1 years of experience. She possesses a wide range of skills including barista, leadership, Microsoft Office, insurance, business process improvement, business analysis, team building, customer service, and data collection. Based in the United States, Rose has worked in various roles, including Post Issue Financial Team Lead and Customer Service Specialist at MassMutual. She also has experience as a Floor Manager and Bookkeeper/Social Media Manager at Fiscal Training Solutions. Rose's focus is on escalation resolution to maintain and strengthen client relationships.
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About
I’m a seasoned customer service professional with a focus on escalation resolution to maintain and strengthen client relationships. I have 10+ years in customer facing roles with 6 of those years working with Variable and Fixed Annuities. I provide a wide range of technical assistance, with short and long term project experience and workflow management.
Work Experience
Customer Service Specialist
Post Issue Financial Team Lead
Financial Services
Rose Grabowski's Professional Milestones
- Bookkeeper/social Media Manager (2011-09-01~2013-06-01): Creating engaging and engaging content that drives engagement and leads to increase brand awareness and customer engagement.
- Post Issue Financial Team Lead (2014-11-01~): Streamlined financial processes, resulting in improved efficiency and cost savings for the post-issue financial team.
Education
Business Administration And Management,
General
2021Skill
Barista
Leadership
Microsoft Office
Insurance
Business Process Improvement
Business Analysis
Team Building
Customer Service
Data Collection
Certification
Colleagues
Narmada Chekka
product owner | scrum master - platform and product experience at massmutual | cspo csm btech
Cheryl Pooler
owner at cap sportswear
Kim Johnson
product owner at massmutual #afrotech2023
Jeffrey Letendre
product owner - content collaboration
Kim Larini
owner fmc financial massmutual
Other Named Rose Grabowski
Frequently asked questions
We found 3 Rose Grabowski's email addresses
We found 1 Rose Grabowski's phone numbers
Rose Grabowski's social media include: Linkedin,
Rose Grabowski works for MassMutual
Rose Grabowski's role in MassMutual is Post Issue Financial Team Lead
Rose Grabowski works in the industry of Financial Services
Rose Grabowski's colleagues are Narmada Chekka,Cheryl Pooler,Kim Johnson
Rose Grabowski's latest job experience is Post Issue Financial Team Lead at MassMutual
Rose Grabowski's latest education in Holyoke Community College
