Rosemarie Javier
Customer Relations Officer@ Mary Mediatrix Medical Center
Calabarzon, Philippines
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Rosemarie Javier is a highly experienced professional with 17.1 years of work experience in various roles. She has expertise in BPO, contact centers, workforce management, training delivery, and call center development. Currently, she serves as the Manager of Training and Quality at TeleTech in the Philippines. Previously, she worked at Mary Mediatrix Medical Center as a Customer Relations Officer and at TTEC in the United States as a Manager of Training and Quality. Rosemarie's skills also include performance management, customer experience, and inbound marketing.
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@yahoo.com
@nationalheartinstitutes.com
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Manager Training and Quality at TeleTech

Work Experience

PH
486
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Rosemarie Javier's Professional Milestones

  • Operations Supervisor (2006-09-01~2010-04-01): Implementing efficient processes to streamline operations and streamline resources for increased productivity.
  • Manager Training And Quality (2010-04-01~2013-02-01): Implementing comprehensive training program to enhance employee knowledge and ensure the highest standards of quality management.
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