Roy Reyes
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Roy Reyes is a Quality Assurance Analyst at Convergys with 7.9 years of experience. He is skilled in data analysis, troubleshooting, research, customer service, business process outsourcing, and agent monitoring. Based in the Philippines, Roy has worked at Convergys in the United States as a Quality Assurance Analyst in the Engineering & Technical department since November 2015. Convergys is a global company founded in 1998, with over 10,000 employees. They specialize in outsourcing and offshoring consulting, offering services such as contact center services, digital self-service solutions, and robotic process automation. Their target customers include global 2000 companies, mid-sized companies, and public sector organizations.
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About
Quality Assurance Analyst at Convergys
Work Experience
Quality Assurance Analyst
Outsourcing and Offshoring Consulting
Roy Reyes's Professional Milestones
- Quality Assurance Analyst (2015-11-01~): Implementing quality control measures to ensure compliance and improve product quality.
- Recruitment Partner: Streamlined recruitment processes, resulting in efficient candidate generation and reduced wait times.
Skill
Data Analysis
Troubleshooting
Research
Customer Service
Business Process Outsourcing
Agent Monitoring
Certification
Colleagues
Pamela Post
owner ilt services inc
Moises Rodriguez
owner & cake artisan at the sweetest thing: cupcakery
Caesar Gutierrez
csr at convergys and owner dental clinic
Terri Griffin
process manager at convergys corp and owner graphics by design
Keri Enriquez
owner at crawford legal and investigative services
Other Named Roy Reyes
Frequently asked questions
We found 3 Roy Reyes's email addresses
We found 1 Roy Reyes's phone numbers
Roy Reyes's social media include: Linkedin,
Roy Reyes works for Convergys
Roy Reyes's role in Convergys is Quality Assurance Analyst
Roy Reyes works in the industry of Outsourcing and Offshoring Consulting
Roy Reyes's colleagues are Pamela Post,Moises Rodriguez,Caesar Gutierrez
Roy Reyes's latest job experience is Quality Assurance Analyst at Convergys