Roy Reyes
Quality Assurance Analyst@ Convergys
Western Visayas, Philippines
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Roy Reyes is a Quality Assurance Analyst at Convergys with 7.9 years of experience. He is skilled in data analysis, troubleshooting, research, customer service, business process outsourcing, and agent monitoring. Based in the Philippines, Roy has worked at Convergys in the United States as a Quality Assurance Analyst in the Engineering & Technical department since November 2015. Convergys is a global company founded in 1998, with over 10,000 employees. They specialize in outsourcing and offshoring consulting, offering services such as contact center services, digital self-service solutions, and robotic process automation. Their target customers include global 2000 companies, mid-sized companies, and public sector organizations.
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Emails and Phone Numbers

@concentrix.com
@convergys.com
@concentrix.com
+1 800747****
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About

Quality Assurance Analyst at Convergys

Work Experience

201 East Fourth Street, Cincinnati, Ohio, 45202, US

Outsourcing and Offshoring Consulting

33175
Phone
+1 8007470583
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Roy Reyes's Professional Milestones

  • Quality Assurance Analyst (2015-11-01~): Implementing quality control measures to ensure compliance and improve product quality.
  • Recruitment Partner: Streamlined recruitment processes, resulting in efficient candidate generation and reduced wait times.