Rozita Radfar
Iran
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Rozita Radfar is a highly experienced professional with 27.6 years of work experience in the telecommunications industry. She has a strong background in ITIL, software development, and quality assurance. Based in Iran, Rozita has worked at MTN Irancell in various roles, including QC Engineer, QA Specialist, and Team Leader for Website, Concierge, and SSP Support. She has also held positions at BT Remedy and BT Remedy, gaining valuable expertise in IT services and consulting. Rozita's extensive experience and skills make her a valuable asset in the field.
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Work Experience

No.5, Ali Doost Alley, Ghaderi Alley, Zandi St,., Shahid Panahi Nia., Heravi Sq., Tehran, Iran, Tehran, Tehran, IR

Telecommunications

3692

Rozita Radfar's Professional Milestones

  • Team Leader For Trouble Ticket Application (bmc Remedy) Support Team. (2006-06-01~2009-10-01): Streamlined trouble ticket application processes to effectively resolve customer issues and enhance customer satisfaction.
  • Qa Specialist (2011-11-01~2016-03-01): Implementing robust quality control measures to ensure accurate and accurate product documentation.
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Education

Islamic Azad University
Islamic Azad University

Computer Software Engineering

1995-1999
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