professional leader of people@ Sentara Health
United States
Russ Southard
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Muncie Central High School
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FlashIntel GPTRuss Southard is a highly experienced professional with 33.9 years of work experience in mortgage banking, banking, mortgage lending, credit, and loss mitigation. Based in the United States, Russ has played key roles in Fortune 500 companies in banking, finance, and telecommunications. He excels in servicing and operations performance, with a focus on collections, customer service, call center, capacity planning, forecasting, and workforce management. Russ thrives on efficiency, goal achievement, and individual growth. He has a strong track record in relationships management, business continuity management, project management, quality customer service operations, and workforce planning management.
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About
I am a professional leader of people in a variety of industries and environments. My special skill set accents servicing and operations performance; with an emphases on Collections, Customer Service, Call Center, Capacity Planning, Forecasting and Workforce Management. I thrive on efficiency, goal attainment with individual growth and accomplishments for those around. I have played key roles in doing so for multiple Fortune 500 companies in Banking, Finance and Telecommunications. Should you recognize a professional match I ask that you reach out to me as I seek my next challenge. Thanks in advance. • Successful Relationship Management • Business Continuity Leadership • Project Management / Implementation • Quality Customer Service Operations • Quality Control • Workforce Planning Management • Collections Management • Bankruptcy / Legal Recovery • Service Veteran • Loss Mitigation Processing
...See MoreWork Experience
professional leader of people
Team Coordinator Government Health
Hospitals and Health Care
Russ Southard's Professional Milestones
- Business Services Analyst (2003-01-01~2006-03-01): Conducted comprehensive data analysis to optimize business processes and support successful decision-making.
- Credit Investigator / Finanical Crimes Leader (Contract) (2017-03-01~2017-06-01): Secured record-breaking payment for millions of dollars in a complex financial transaction.
Education
Graduated May 1980; Major Business And Mathematics
1977-01-01-1980-01-01Skill
Mortgage Banking
Banking
Mortgage Lending
Credit
Loss Mitigation
Loans
Risk Management
Consumer Lending
Credit Analysis
Loan Origination
Mortgage Servicing
Loan Servicing
Leadership
Fha
Residential Mortgages
Management
Customer Service
Portfolio Management
Mortgage Underwriting
Va Loans
Finance
Relationship Management
Team Building
Underwriting
Financial Services
Commercial Lending
Refinance
Loan Modifications
Credit Risk
Process Improvement
Retail Banking
Commercial Banking
Operational Risk Management
Vendor Management
Microsoft Office
Project Management
Lines Of Credit
Lps Desktop
Msp
Various Imaging Systems
Call Centers
Small Business Lending
Financial Analysis
Financial Risk
Business Analysis
Credit Cards
Certification
Colleagues
Other Named Russ Southard
Frequently asked questions
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Russ Southard's social media include: Linkedin,
Russ Southard works for Sentara Health
Russ Southard's role in Sentara Health is professional leader of people
Russ Southard works in the industry of Hospitals and Health Care
Russ Southard's colleagues are Breanna Weiss PSM, SSM, SDP,Olivia Franklin,Andrea West
Russ Southard's latest job experience is professional leader of people at Sentara Health
Russ Southard's latest education in Muncie Central High School
