Russell Ward
Tier 2 Tech Support@ Concentrix
Hunt Valley, Maryland, United States
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Russell Ward is a highly experienced professional with 19.2 years of work experience. He is currently based in Hunt Valley, Maryland, United States. Russell has worked at Concentrix in Newark, California, in the Tier 2 Technician Support department. Concentrix is a global IT services and consulting company with a wide range of products and services. Russell's expertise lies in providing Tier 2 tech support and he has worked with various clients, including global 2000 companies, mid-sized companies, and public sector organizations.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@concentrix.com
+1 801727****
+1 513723****
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Work Experience

Concentrix

Tier 2 Tech Support

Aug 2004 - Present

Tier 2 Tech Support

Aug 2004 - Present
Location
39899 Balentine Dr. , Newark, California, 94560, US
Industry

IT Services and IT Consulting

Associated Members
162535
Phone
+1 8017270200

Russell Ward's Professional Milestones

  • Tier 2 Tech Support (2004-08-01~): Provided exceptional technical assistance to resolve tier 2 issues to enhance support services for Tier 2 technicians.
  • Tier 2 Tech Support (2004-08-01~): Providing exceptional technical assistance on advanced level to improve customer satisfaction and resolve customer issues.
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