SAJESH S KUMAR
Rabindranath Tagore University
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SAJESH S KUMAR is an experienced Operations Team Lead with 12 years of work experience in the information technology and services industry. He is skilled in business planning, analytical skills, service-level agreements (SLA), workflow management, and contact centers. SAJESH S KUMAR has worked at EXL as an Assistant Manager - Global Operations and at Conduent as a Team Leader - Global Operations. He has a strong background in business administration and management. SAJESH S KUMAR is based in the United Kingdom.
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About
Experienced Operations Team Lead with a demonstrated history of working in the information technology and services industry. Skilled in Business Planning, Analytical Skills, Service-Level Agreements (SLA), Workflow Management, and Contact Centers. Strong operations professional with a Bachelor's Degree focused in Business Administration and Management.
Work Experience
Assistant Manager - Global Operations
IT Services and IT Consulting
SAJESH S KUMAR's Professional Milestones
- Team Leader - Global Operations (2011-10-01~2020-05-01): Motivated and guided a high-performing team to consistently deliver exceptional results worldwide.
- Assistant Manager - Global Operations (2020-06-01~2022-10-01): Streamlined processes and enhanced efficiency across global operations.
Education
Finance And Marketing
2018-2020Skill
Management
Training
Customer Support
Sla
Team Leadership
Microsoft Excel
Call Centers
Team Management
Leadership
Service Delivery
Vendor Management
Analysis
Outsourcing
Bpo
Customer Satisfaction
Workflow Management
Business Planning
Microsoft Office
Client Relations
Client Relationships Strengthening
Service Delivery Management
Business Process Outsourcing
Certification
Colleagues
Manas Gupta
business and solutions consultant business analyst product owner cspo and certified test manager proven excellence in business analysis product development and implementation release planning and change management
Senthil Kumar Palanisamy
Product Owner | Project Manager | EME Software | Payment Integrity
Naman Naman
Business Owner
Zaid Khan
Owner
Genaro Ferreira
Owner
Other Named SAJESH S KUMAR
Frequently asked questions
We found 1 SAJESH S KUMAR's email addresses
We found 1 SAJESH S KUMAR's phone numbers
SAJESH S KUMAR works for EXL
SAJESH S KUMAR's role in EXL is Assistant Manager - Global Operations
SAJESH S KUMAR works in the industry of IT Services and IT Consulting
SAJESH S KUMAR's colleagues are Manas Gupta,Senthil Kumar Palanisamy,Naman Naman
SAJESH S KUMAR's latest job experience is Assistant Manager - Global Operations at EXL
SAJESH S KUMAR's latest education in Rabindranath Tagore University