Samantha Avila
University of Asia and the Pacific
Tell me more about Samantha Avila?
Samantha Avila is a highly experienced Business Manager with 19.6 years of work experience. She possesses a wide range of skills including business analysis, ITIL, IT service management, capacity management, and sitescope. Samantha is currently based in Australia and is focused on providing financial oversight and governance of delivery train budgets, costs, and forecasts. She has also served as a Scrum Master for facilitating retrospectives, goal setting sessions, and standups to ensure company goals are met. Samantha holds a Certified Scrum Master and a Masters in Information Management program from the University of Washington. She is passionate about Information Management, Business Management, Project Management, and Scrum Mastery.
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About
I am currently a Business Manager at Macquarie Bank focused on providing financial oversight and governance of delivery train budget, costs and forecasts. I also served as Scrum Master facilitating retrospectives, goal setting sessions and standups to ensure we are on top of our set goals and we continue to improve our processes. I am a Certified Scrum Master and also a graduate of the Masters in Information Management program at the University of Washington (Seattle, Washington). Given my work experience, education attainment and skills, I am confident that my qualifications are a perfect match for your company. I also pursued a Bachelor of Science in Information Technology degree in the University of Asia and the Pacific (Manila, Philippines). Afterwards, I took a job as a Customer Care Specialist in a local company named E-Commerce Philippines, Inc. Wherein I dealt with customers having technical issues with their business operations. After working in this company for ten months, I moved to another opportunity in Hewlett-Packard Asia Pacific Ltd. (Manila, Philippines). I took a position as an ITO Support Specialist I in the Service Management division, which is focused on supporting the SAP modules of North America and Western Europe Procter & Gamble. Moreover, I completed two internships for my masters degree – one in Hewlett-Packard Asia Pacific Ltd wherein I was in the Master Data Management – Implementation Services team, specifically working on a SAP project for various Asia markets of Procter & Gamble and the other from T-Mobile (Bellevue, Washington) wherein I was a SAP Process Analyst Intern working on daily SAP transactions, project requirements and process improvement templates. I am very interested in Information Management, Business Management, Project Management and Scrum Mastery, but am willing to learn new subject areas.
...See MoreWork Experience
Senior Scrum Master
Banking
Samantha Avila's Professional Milestones
- Ito Support Specialist I (2004-02-01~2006-09-01): Provided efficient technical assistance to customers, resolving issues promptly and ensuring client satisfaction.
- Sap Process Analyst Intern (2009-01-01~2009-05-01): Streamlined SAP processes for increased efficiency and data security.
Education
Bachelor Of Science In Information Technology
883612800-1009843200Skill
Business Analysis
Itil
It Service Management
Capacity Management
Sitescope
Business Service Management
Operations Management
Unix
Sap
Information Management
Quality Center
Bmc Remedy
Sql
Confluence
Service Desk
Accurev
Eclipse
Certification
Colleagues
Other Named Samantha Avila
Frequently asked questions
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Samantha Avila works for NAB
Samantha Avila's role in NAB is Senior Scrum Master
Samantha Avila works in the industry of Banking
Samantha Avila's colleagues are Khushboo Chhabra,A K Arora,Gena Laholat
Samantha Avila's latest job experience is Senior Scrum Master at NAB
Samantha Avila's latest education in University of Asia and the Pacific