Samantha Warwick
PPI Case Handling Contractor@ Santander UK
Greater Northampton Area, United Kingdom
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Samantha Warwick is an experienced professional with 18 years of work experience in banking, business analysis, customer service, financial services, and fraud. She is based in Northampton, United Kingdom. Samantha has extensive knowledge of complaint resolutions within financial businesses and is skilled in communication and teamwork. She is known for her ability to work above and beyond to achieve the best outcomes. Samantha is also adept at resolving complaints within regulatory time scales and directing customers and the Financial Ombudsman.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@santander.com.br
@santandercb.co.uk
@santander.co.uk
@santander.com.br
@hotmail.co.uk
+44 600320****
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About

Extensive knowledge of complaint resolutions within financial businesses Working within a strict role with two financial businesses for a number of years Great communication skills with customers and team members Working above and beyond at all times to gain the best outcome possible Work well within a team sharing knowledge gained Strive to be the best I can be at all times Great excel knowledge Excellent results when working against a strict Quality Framework Resolving complaints within regulatory time scales Direct dealings with customers and the Financial Ombudsman Brilliant bespoke letter writing skills

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Work Experience

2 Triton Square, London, London, NW1 3AN, GB

Banking

10821
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Samantha Warwick's Professional Milestones

  • Human Resources Payroll Admistrator (2011-08-01~2011-10-01): Completing exceptional financial analysis and reporting to ensure accuracy and compliance with employees' payroll standards.
  • PPI Complaint Handler (2010-08-01~2011-05-01): Streamlined complaint processes to improve efficiency and accuracy, resolving complex complaints.
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