Samir Bhattacharya

Network and Services technology consultant with over 20 years of industry experience in business process engineering and automation based on an in-depth understanding of systems, people(operators, customers) and underlying data and telecom network technology architectures and protocols. Proven track record in process assessment and reengineering , leading to tactical and strategic systems planning, resulting in systems architecture definition, design, and phased implementation paths to address complex business problems. Areas include Sales Support, Order Management, Service Fulfillment, Customer Care/Service, Network Service Assurance, e-bonding, Customer Web Portal and Reporting. Re-invented myself into new technology area (network virtualization) as demonstrated by my current work that developed management requirements for a scalable, fault tolerant, secure, virtualized network platform that supports a suite of real-time network control plane applications and services (DNS, AAA, DHCP, CDN, etc.). Recognized expertise in complex data network and telecommunications systems engineering involving processes and interactions between multiple systems, networks, and support teams (Distinguished Member of Technical Staff from Bell Labs, Technology Consultant in AT&T Labs). Outstanding record in motivating, mentoring, and assembling multi-organizational teams and providing technical leadership through different phases of solution delivery. Excellent in communicating complex concepts and technical information to suit different levels of audience. Specialties: Business process automation, network function virtualization, content delivery services, telephony, OSS/BSS functions with interactions between multiple systems and users, software delivery processes.