Sarah Hayes
Chief Customer Service Officer@ Utility Point
Poole, Poole, United Kingdom
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Sarah Hayes is a highly experienced professional with 26.5 years of work experience. She has a strong background in team leadership, management, customer satisfaction, and project management. Sarah has held various positions at Utility Point in the United Kingdom, including Chief Customer Service Officer, Head of Operations, Operations Manager, and Members Relationship Manager. She also has experience as a Senior Complaints Handler at Protect Line and as a Customer Service Representative at a prestigious company. Sarah's expertise lies in complaint management, investigations, and customer relationship management. She is based in Poole, United Kingdom.
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Emails and Phone Numbers

+44 345557****
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Work Experience

Utility Point Limited, Merck House Seldown Road, Floor 7, Poole, England BH15 1TS, GB
81
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Sarah Hayes's Professional Milestones

  • Complaints Handler (2000-10-01~2012-09-01): Developed effective troubleshooting strategies to resolve complaints promptly and effectively.
  • Billing Team Lead (2017-10-01~2018-02-01): Streamlined billing processes, increase efficiency and accuracy, resulting in increased productivity and higher customer satisfaction.
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