Sarfraz Ali
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FlashIntel GPTSarfraz Ali is an IT ServiceDesk Lead at Deloitte India with 14 years of experience. He is certified in ITIL v3 foundations and has expertise in active directory, incident management, and service delivery. Sarfraz has previously worked at JPMorgan Chase & Co. as a Service Desk Consultant and at Deloitte in the United Kingdom as an Incident Management professional. He is skilled in technical support, team management, and ITIL. Sarfraz is based in India and has a strong background in IT services and consulting.
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Emails and Phone Numbers
About
IT ServiceDesk Lead at Deloitte India
Work Experience
Incident Manager
Business Consulting and Services
Sarfraz Ali's Professional Milestones
- Service Desk Consultant (2011-05-01~2013-06-01): Provided exceptional technical support, resolving customer issues to ensure seamless service operations.
- Incident Manager: Managing the successful execution of multiple high-profile incidents, timely retrieval of data and ensuring accurate data collection.
Skill
Itil V3 Foundations Certified
Active Directory
Incident Management
Sla
Service Delivery
Blackberry Enterprise Server
Service Desk
Web Chat
Email Distribution
Vulcan
Onsite Coordination
Sap Gui
Incident Response
Sql
It Service Management
Technical Support
Team Management
Itil
Certification
Colleagues
Kyle Anthony MBA
product owner at deloitte
Stephanie K Colca
co3 marketing: owner & independent marketing consultant
Stef van Genugten
manager - product owner - global rpa center of excellence
Nathan Lawrenson
Business Owner
Najmul Das
Company Owner
Other Named Sarfraz Ali
Frequently asked questions
We found 2 Sarfraz Ali's email addresses
We found 1 Sarfraz Ali's phone numbers
Sarfraz Ali works for Deloitte
Sarfraz Ali's role in Deloitte is Incident Manager
Sarfraz Ali works in the industry of Business Consulting and Services
Sarfraz Ali's colleagues are Kyle Anthony MBA,Stephanie K Colca,Stef van Genugten
Sarfraz Ali's latest job experience is Incident Manager at Deloitte
