Saurabh Kesarwani
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
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Saurabh Kesarwani is a highly experienced IT professional with over 21 years of work experience. He has a strong background in ITIL, vendor management, incident management, service delivery, and problem management. Saurabh is skilled in using ITIL methodologies to establish systems and processes to drive productivity. He has worked with senior management, functional heads, and customers, handling global teams across geographies and time zones. Saurabh is also certified in practical machine learning, statistical learning, and six Sigma Green Belt. He is a certified Lotus Professional and Sun Certified System Administrator. Saurabh holds certifications in ITIL v3 Foundation, ITIL v3 Foundation, and ITIL v3 Foundation.
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About
I have through hands-on experience in using ITIL methodologies in establishing systems & processes to drive productivity. Routinely engage with Senior Management, functional heads & Customers. Working with and handling global teams across geographies and time zones. My background provides me with a blend of skills which not only help me in getting a deep understanding of IT products and services but also the intricate soft skills used to manage customers, vendors and team members including outsourced technical support teams with several business partners. TECHNICAL CERTIFICATIONS: 1) Practical Machine Learning - Johns Hopkins University on Coursera 2) Statistical Learning - Stanford University 3) Six Sigma Green Belt 4) ITIL v3 Foundation Certification 5) Certified Lotus Professional (CLP) 6) Sun Certified System Administrator 7) M.C.S.E. (Microsoft Certified System Engineer) TECHNICAL TRAININGS: 1) Project Management Professional (PMP) 2) EMC SAN Training Certifications. 3) Red Hat Linux Training Certifications
...See MoreWork Experience
Technology Risk And Resilience Expert
Financial Services
Saurabh Kesarwani's Professional Milestones
- Sr. Systems Engineer (2004-09-01~2007-10-01): Maintained efficient systems and software functionality, ensuring high-quality performance and client satisfaction.
- Sr. Manager Service Support (2012-10-01~2014-03-01): Implementing strategic service support initiatives to enhance customer satisfaction and streamline operations.
Education
Bachelor Of Engineering,
Bachelors
1998-2002Skill
Itil
Vendor Management
Incident Management
Service Delivery
Problem Management
It Service Management
Technical Support
Noc
Business Continuity
Solution Architecture
It Operations
Six Sigma
Transition Management
Financial Services
Service Management
Data Science
Machine Learning
Big Data Analytics
Certification
Colleagues
Duncan Falconer
Digital Product Owner | Design Thinker | UX Designer
Zjelko Ivos
Senior Product Owner
Aditya Purohit
Manager Business Analyst | Salesforce Solution Lead | Product Owner | Digital Transformation at Fidelity International
Krishna Prasad Jayaraman
associate director at fidelity investments i technology leader i it infrastructure i strategy & engineering | product owner | organisation development
Vishnu Kumar Aggarwal
Business Analyst | Functional Consultant | Certified Scrum Product Owner | SAFE Agilist
Other Named Saurabh Kesarwani
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Saurabh Kesarwani works for Fidelity International
Saurabh Kesarwani's role in Fidelity International is Technology Risk And Resilience Expert
Saurabh Kesarwani works in the industry of Financial Services
Saurabh Kesarwani's colleagues are Duncan Falconer,Zjelko Ivos,Aditya Purohit
Saurabh Kesarwani's latest job experience is Technology Risk And Resilience Expert at Fidelity International
Saurabh Kesarwani's latest education in Chatrapati Sahuji Maharaj Kanpur University, Kanpur