Savvas Eleutheriades

Motivated IT manager with extensive experience in infrastructure management, IT service management, IT service delivery, and customer relationship management. Experienced in a variety of corporate environments across a range of industry sectors such as energy, transport, consumer goods, finance and insurance.Infrastructure management experience across a broad range of platforms and offerings, including data centre, midrange, intel server, virtual servers, mainframe, database administration, storage, backup & recovery, network, desktop, mobile, messaging, security, media management, disaster recovery.Recognised for success in delivering customer satisfaction and cost efficiencies in IT services. Implementing and managing service processes within ITIL framework. Managing local and offshore resources and working with stakeholders.Strongly committed to achieving client success and business outcomes, by being goal and task driven.Able to work with individuals and teams at all levels. Strong people management skills.Key Strengths: IT Service Management (ITIL & ITSM) IT Project Management Technical Delivery Client Relationship Management Infrastructure Management Risk and Issues Management Strategic Planning Governance Strong communication skill Report development and delivery Process Development People management and development Problem solving Financial management Commercial management Contract management Vendor management Audit & Compliance Stakeholder management (Local, Asia Pacific and Global)