Scott Harris

In 2015, I capitalized on my 25 years of technology experience in real estate, mortgage and marketing to launch SocialSurvey, a fully automated Experience platform. In 2021 we re-branded as Experience.com and launched the industry’s most impactful CX tool, Experience Management Platform (XMP.). Experience.com empowers businesses to put Customer Experience (CX) data in motion to drive real-time business outcomes. We focus on interactions within customer, employee and product journeys. We help great companies improve experience, reputation and revenues. Our unique, player-integrated approach to customer feedback yields powerful insights while amplifying online reviews, marketing automation and local search rankings. We focus on people and relationships, bringing our team together for a common goal: to Create WOW moments for customers, partners and employees. Every year we connect with our growing tribe to celebrate victories and ideate the future of our platform at our Create WOW Summit. Sharing what I know as a leader, speaker and author fuels my desire to keep growing and help companies get better.