Scott McEleney

In the course of my duties, I gain satisfaction and enjoyment from using my knowledge, experience and expertise to find solutions to problems. My current focus is in delivering the technical solutions (including products and services) that complement Dorset County Councils ICT strategy. These solutions include; mobile device management, telephony, email, VPN, core platform, cloud solutions, security systems, configuration, operations management and application delivery. During the four years, I have been working at the council I have used ITIL methodology to resolve any problems that arise (undertaking root cause analysis) and recommending and or implementing solutions to ensure they do not reoccur. The nature of the work undertaken has afforded me the opportunity to extend my knowledge, experience, and enabled me to pick up new skills, and, as a result, I have gained the confidence to implement new solutions and advise accordingly.