Scott Ross

A self-motivated, goal oriented executive with more than 30 years of experience in the Business Process Outsourcing industry. Strong competencies in new logo development, and cross/up selling to existing business relationships. In-depth experience with building, integrating, coaching, and leading sales teams across a variety of industries, including financial services, utilities, telecom, healthcare, education, technology, retail, and consumer goods. Expertise with all stages of customer lifecycle outsourcing, including customer acquisition, customer care, technical support, and accounts receivable management. Proven results in developing marketing strategies, and tactics including website development, search engine optimization, and social media. Core strength is the ability to frame a vision or a goal, determine the strategy to reach that goal, and then lead the team to achieve that goal. Demonstrated ability to consistently exceed sales and performance goals year after year