ccro webhelp americas@ Webhelp
San Antonio, Texas, United States
Scott Weeth
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University of Nebraska-Lincoln
Real-Time AI Research
FlashIntel GPT
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FlashIntel GPTScott Weeth is a highly experienced professional with 35.8 years of work experience in call centers, management, outsourcing, BPO, and vendor management. He started his career in the Call Center and BPO industry and later transitioned to the agent level while attending college for TMI Corp in Lincoln NE. He started West Outbound in San Antonio and was a first-time employee to start operations. Scott has extensive experience in HR management, recruiting, and leading Account Management/ Client Services. He has a strong background in driving and building near and offshore solutions, ensuring new real estate, buildout facilities, recruitment, and execution. Scott's background also includes sales, both new and organic.
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About
Started in the Call Center and BPO industry 1985, and had the opportunity to start at the agent level while attending college for TMI Corp in Lincoln NE. Started West Outbound in San Antonio from 1990 - 1997, was 1 of the first 6 employees to start operations. Experience include inbound helpdesk/customer support, technical support, consulting services, outbound and back office. Background over the last 28 years have focused on extensive work in HR management and recruiting at all levels, leading Account Management/ Client Services. Extensive experience driving and building near and offshore solutions, responsible for finding new real estate, buildout facilities, recruitment, and develop and execute all P&Ls etc. My background also includes extensive sales, both new and organic with great success.
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ccro webhelp americas
Senior Vice President
Outsourcing and Offshoring Consulting
Scott Weeth's Professional Milestones
- Vice President (1998-01-01~2001-01-01): Achieved record-breaking revenue growth by implementing strategic initiatives and fostering a culture of excellence.
- Vice President Of Account Management (2008-01-01~2014-01-01): Driving revenue growth and expanding client base through strategic account management initiatives.
Education
Skill
Call Centers
Management
Outsourcing
Bpo
Vendor Management
Process Improvement
Account Management
Crm
Customer Experience
Leadership
Performance Management
Team Leadership
Operations Management
Customer Satisfaction
Training
Call Center
Start Ups
Coaching
Team Management
Business Development
Strategy
Contact Centers
Team Building
Workforce Management
Service Delivery
Business Process Improvement
Cross Functional Team Leadership
Customer Relationship Management
Business Process Outsourcing
Recruiting
Sales
Business Intelligence
Customer Retention
Business Analysis
Telecommunications
Salesforce.com
Lead Generation
Forecasting
Quality Assurance
Certification
Colleagues
Durlie Johana Tobon Tamayo
product owner | agile project management | certified scrummaster | innovation | planning
Bryan O.
Owner, Night Owl Promotions and Events
Elright Remi Smith
owner and head trainer at school of hard knox
Katherine Chieng
Ecommerce Business Owner
Claudiu Conut
Product Owner | Automation
Other Named Scott Weeth
Frequently asked questions
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Scott Weeth's social media include: Linkedin,
Scott Weeth works for Webhelp
Scott Weeth's role in Webhelp is ccro webhelp americas
Scott Weeth works in the industry of Outsourcing and Offshoring Consulting
Scott Weeth's colleagues are Durlie Johana Tobon Tamayo,Bryan O.,Elright Remi Smith
Scott Weeth's latest job experience is ccro webhelp americas at Webhelp
Scott Weeth's latest education in University of Nebraska-Lincoln
