Help Desk Technician@ Diverse Tech Services
Indianapolis, Indiana, United States
Scott Woodward
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Purdue University
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FlashIntel GPTScott Woodward is a highly experienced professional with 33.5 years of work experience in computer hardware and troubleshooting. He has expertise in various areas such as Windows, Active Directory, Windows 7, and Windows XP. Based in Indianapolis, Indiana, Scott has a strong background in quick troubleshooting of computers and peripherals, as well as repairing hardware and maintaining computer systems. He also has experience in installing and managing Windows 2003 and Mac OSX servers and user accounts. Additionally, Scott has a background in help desk support for teachers and has 11 years of call center help desk experience.
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About
Areas of Expertise: * Quick troubleshooting of computers and peripherals – both Mac and PC * Repairing Hardware and Maintaining computer systems – Mac OSX, XP and Vista * Installing and Imaging Computer Systems – both Mac and PC * Installing and Managing Windows 2003 and Mac OSX servers and user accounts * Installing and Managing Network Applications – both Mac and PC * Help Desk Support for Teachers in all aspects of the technology they use: Software and hardware support; multimedia presentation setup and support. Etc. * Management and support of the Telecommunications system and users * Inventory Management of technology equipment * Evaluation of needs and purchasing of technology equipment * Web Site Management and Development * 11 Years call center help desk experience to go along with deskside
...See MoreWork Experience
Help Desk Technician
IT Services and IT Consulting
Scott Woodward's Professional Milestones
- Help Desk Analyst Level 2 (2008-03-01~): Provided efficient and efficient technical support, resolving customer issues promptly and enhancing customer satisfaction.
- Help Desk Technician (2019-03-01~): Provided exceptional technical support, resolving customer issues effectively and ensuring customer satisfaction.
Education
Social Psychology,
Bachelors,
Bachelor Of Arts
1984-1989Skill
Computer Hardware
Active Directory
Windows 7
Troubleshooting
Windows Xp
Technical Support
Help Desk Support
Windows Server
Customer Service
Software Installation
Bmc Remedy
Networking
Software Documentation
Microsoft Office
Servers
Microsoft Exchange
Team Leadership
Laptops
Process Improvement
Hardware
Network Administration
Vmware
Operating Systems
Certification
Colleagues
Josh Apgar
web developer at diverse tech services
Susannah Quandt
Managing Director | MBA | Business Leader | IT Consulting | Cyber Security | Professional Recruiting | Infinity Leadership
Susannah Quandt
Managing Director | MBA | Business Leader | IT Consulting | Cyber Security | Professional Recruiting | Infinity Leadership
Nicholas Farnsworth
director of it at diverse tech services
Kara Bryan
Senior Account Manager
Other Named Scott Woodward
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Scott Woodward works for Diverse Tech Services
Scott Woodward's role in Diverse Tech Services is Help Desk Technician
Scott Woodward works in the industry of IT Services and IT Consulting
Scott Woodward's colleagues are Josh Apgar,Susannah Quandt,Susannah Quandt
Scott Woodward's latest job experience is Help Desk Technician at Diverse Tech Services
Scott Woodward's latest education in Purdue University
