senior customer care analyst at deltek@ Deltek
Denver, Colorado, United States
Sean Collins
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Metropolitan State University of Denver
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FlashIntel GPTSean Collins is a highly experienced professional with over 15 years of successful customer-facing professional experience in the technology industry. He has a strong technical skillset and a proven ability to dive into new technology and become a subject matter expert. Sean is known for his excellent problem-solving skills and creative troubleshooting abilities. He is also skilled in Microsoft SQL Server, Microsoft Excel, and training. Sean has worked at Deltek and ZOLL Medical Corporation, gaining expertise in customer care, technical sales support, and digital print technologies. He is currently based in the United States.
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About
More than fifteen years of successful customer facing professional experience in the technology industry in a variety of disciplines and industries. Diverse technical skills combined with a proven ability to dive into new technology and quickly become a subject matter expert. Excellent problem solver and a creative troubleshooter. Strong commitment to excellent customer service and a great presence in front of customers. * Technical Support Analyst *Vision ERP * Vision CRM *SQL Server *IIS *.NET * Strong Customer Facing Experience * Technical Sales Support * Reporting and Analysis * Excellent Troubleshooting Skills * Digital Print Technologies * Zoll EMS Applications Specialties: Deltek Vision CRM and Vision ERP, MSSQL Server, MS Windows Server Platforms, Mobile Computing, Online Advertising, Digital Printing, Sales Engineer, Technical Support, Professional Services, Training, Excel, Presentations, ZOLL EMS Field Data Products, EMS IT Support
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senior customer care analyst at deltek
Software Development
Sean Collins's Professional Milestones
- senior customer care analyst at deltek (2012-08-01~2021-05-01): Provided accurate and timely reports to improve customer satisfaction and resolve issues promptly.
- Support Technician (2008-09-01~2012-10-01): Provided exceptional technical assistance, resolving customer issues promptly and maintaining the highest standards of client satisfaction.
Education
Finance,
General
Skill
Microsoft Sql Server
Technical Support
Online Advertising
Microsoft Excel
Training
Professional Services
Mobile Computing
Digital Printing
Troubleshooting
Software Documentation
Active Directory
Sql
Operating Systems
Hardware
Salesforce.com
Computer Hardware
Windows
Databases
Iis
System Administration
Certification
Colleagues
Cindy Humpf
Salesforce Administrator | Business Analyst | Agile & SDLC Manager | Product Owner | Functional Architect
Val Lendaro
Owner | Chief Executive Officer
Cindy Humpf
Salesforce Administrator | Business Analyst | Agile & SDLC Manager | Product Owner | Functional Architect
Tina R. Barton
Market Research Analyst | Owner Operator
Tiffany Ann Baer
Owner | Accounting And Finances Customer Support Analyst
Other Named Sean Collins
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Sean Collins's social media include: Linkedin,
Sean Collins works for Deltek
Sean Collins's role in Deltek is senior customer care analyst at deltek
Sean Collins works in the industry of Software Development
Sean Collins's colleagues are Cindy Humpf,Val Lendaro,Cindy Humpf
Sean Collins's latest job experience is senior customer care analyst at deltek at Deltek
Sean Collins's latest education in Metropolitan State University of Denver
