Sean Holmes
senior service delivery manager infrastructure & retail@ Retail Business Services
Boston, Massachusetts, United States
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Sean Holmes is an experienced professional with 18.1 years of work experience. He possesses a wide range of skills including disaster recovery, ITIL, business process, supply chain, sales, and business planning. Sean has a strong background in inventory management, integration, and customer service. He has worked in various roles such as Senior Service Delivery Manager Infrastructure & Retail at Retail Business Services and Solutions Engineer at Ahold Delhaize. Sean is skilled in problem management and has a proven track record of ensuring service level agreements are met. He is currently based in the United States.
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Emails and Phone Numbers

@stopandshop.com
@retailbusinessservices.com
@retailbusinessservices.com
@retailbusinessservices.com
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About

Specialties: Project management and retail technologies integration Service Delivery responsibilities for Network / Telephony arena managing and directing service support and delivery actions to ensure they meet business needs. Working with outsourcing providers (Verizon / HPE etc.. ) on problem management activities to ensure that service level agreement are met

Work Experience

2110 Executive Dr, Salisbury, North Carolina, 28147, US

Retail

2933
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Sean Holmes's Professional Milestones

  • Solutions Engineer, Service Delivery: Optimized service delivery processes, resulting in increased efficiency and customer satisfaction.
  • Vendor Delivery Manager (2005-10-01~2012-01-01): Improving vendor delivery processes, increasing efficiency, and optimizing overall procurement processes.
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Education

Quincy College
Quincy College

Business