Loyalty Coordinator@ Cinemark
Capital District, Colombia
Sebastián Herrera Arévalo
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UNIR - La Universidad en Internet
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FlashIntel GPTSebastian Arevalo is a Social Communication and Periodist with 10.6 years of experience. He specializes in Customer Experience and data analysis. Sebastian has expertise in planning and program execution, coordination, and development of customer service teams. He has knowledge in administration, data analysis, and customer retention. Sebastian has worked in various industries, including entertainment, software development, and CRM and marketing automation. He is skilled in Microsoft Office, Adobe, Power BI, and agile methodologies. Sebastian is based in Colombia and has a strong work ethic, leadership, and teamwork abilities.
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About
Comunicador Social y Periodista, con énfasis en Customer Experience y análisis de datos. Experiencia en la ejecución de planes y programas de fidelización; coordinación y desarrollo de campañas de mantenimiento y recuperación de clientes. Trayectoria en administración, análisis y gestión de bases de datos para la implementación de estrategias de experiencia al cliente y marketing; realización de diagnósticos, indicadores de satisfacción, estudios de competencia, perfilamiento de clientes y segmentación de campañas. Conocimientos en el diseño de experiencias de servicio, manejo y gestión de CRM y Marketing Automation. Así mismo cuento con competencias tecnológicas en Office, Excel avanzado, Adobe, Power BI, Google Data Estudio y metodologías ágiles de trabajo. Intereses laborales en Customer Experience, programas de Fidelización y análisis de datos; con habilidades para el trabajo bajo presión, liderazgo y trabajo en equipo.
...See MoreWork Experience
Loyalty Coordinator
Entertainment Providers
Sebastián Herrera Arévalo's Professional Milestones
- Customer Loyalty Leader (2019-02-01~): Driving customer service initiatives to captivate and connect with customers, fostering loyalty and loyalty.
- Asistente Linea Punto De Venta (2013-03-01~2013-09-01): Developed and implemented strategic marketing campaigns, driving sales growth and surpassing sales targets.
Education
Skill
Microsoft Office
Strategic Communications
Public Relations
Social Media
Social Media Marketing
Strategic Planning
Event Management
Marketing
Business Strategy
Spanish
Marketing Strategy
English
Photoshop
Customer Service
Public Speaking
Negotiation
Powerpoint
Microsoft Excel
Corporate Communications
Microsoft Word
Marketing Digital
Trabajo En Equipo
Liderazgo De Equipos
Web 2.0
Publicidad En Internet
Publicidad
Adobe Illustrator
Adobe Premiere Pro
Marketing Online
Estrategia
Certification
Colleagues
Micah Shy
Chief Executive Officer
Rodney Somerville
Product Owner | Data Wrangler
Terrina Smith
Product Owner | Business Analyst
Wanda Gierhart
evp global chief marketing & content officer - ceo president - chief merchandising officer - board of director s - chief digital officer - philanthropist - community leader
William Taylor
Owner
Other Named Sebastián Herrera Arévalo
Frequently asked questions
We found 1 Sebastián Herrera Arévalo's phone numbers
Sebastián Herrera Arévalo works for Cinemark
Sebastián Herrera Arévalo's role in Cinemark is Loyalty Coordinator
Sebastián Herrera Arévalo works in the industry of Entertainment Providers
Sebastián Herrera Arévalo's colleagues are Micah Shy,Rodney Somerville,Terrina Smith
Sebastián Herrera Arévalo's latest job experience is Loyalty Coordinator at Cinemark
Sebastián Herrera Arévalo's latest education in UNIR - La Universidad en Internet
