Sebastian Alarcon
Market Manager@ Cloudbeds
Ecuador
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Sebastian Alarcon is a highly experienced professional with over 17 years of work experience in the hospitality industry. He has a strong background in sales, customer service, and international sales. Currently, he serves as the Market Manager at Cloudbeds, where he has been instrumental in the development of the renowned hotels and resorts in Ecuador, Centroamerica, and the Caribe. Sebastian is known for his leadership skills, strategic planning, and ability to drive business growth. He is responsible for various activities such as PyG, Gross Booking, Net Revenue, KPIs, and optimizing performance in the business areas. Sebastian is motivated and dedicated to achieving results in his role.
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Emails and Phone Numbers

@despegar.com
@cloudbeds.com
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About

He trabajado por más de 17 años en el sector de Hoteleria, desempeñando principalmente funciones gerenciales de comercialización. Actualmente soy Market Manager en Cloudbeds, luego de mi experiencia laboral con Despegar.com desarrollando mercados en Ecuador, Centroamerica y el Caribe. He liderado equipos multidisciplinarios y geolocalizados, para cumplimiento de objetivos. Manejo y desarrollo de competencias con el fin de cumplir objetivos de la compañía en base a una planificación estratégica, viajes y productividad de la agenda. Entre mis principales actividades, se destaca un alto nivel de visibilidad y autonomía, aporte de liderazgo de mercado, maximizar el crecimiento e impulsar los resultados de la empresa en los mercados bajo mi dirección. Responsable de las PyG, Gross Booking y Net Revenue, de la evolución de KPI’s y de optimizar el rendimiento en todas las áreas funcionales, en especial las de marketing, ventas, operaciones y servicio al cliente. Motivar y acompañar a mi equipo para obtener crecimiento a través de un nivel de actividad sólido y sostenible, un alto NPS, presencia creciente en el mercado e innovaciones orientadas a nuestros miembros de equipo. I have been working for more than 17 years in Hospitality Industry doing Comercial activities and growing business. Actualy I´m Market Manager in Cloudbeds and my past job was in the most important OTA in Latin America, Despegar.com leading the Markets of Ecuador, Centroamerica AMD the Caribean. I Lead a multidisciplinary and geo located team to achieve objectives. Management and development skills in order to meet company objectives based on strategic planning, travel and productivity of the agenda. Responsible for the PyG, Gross Booking and Net Revenue, the evolution of KPI’s and optimize performance in all functional areas, especially marketing, sales, operations and customer service. Motivate and accompany my team to obtain growth through a solid and sustainable activity level, a high NPS, growing presence in the market and innovations oriented to our team members.

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Work Experience

3033 Fifth Avenue, San Diego, California, 92103, US

Hospitality

736
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Sebastian Alarcon's Professional Milestones

  • Corporate Account Manager (2006-12-01~2016-04-01): Achieved record-breaking financial targets, establishing strong relationships with key clients and driving business growth.
  • Market Manager (2019-10-01~): Expanding market reach through strategic partnerships and collaborations.
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Education

Ostelea, Tourism Management School
Ostelea, Tourism Management School

Tourism And Travel Services Marketing Operations

2019-2020
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