Seif Fekery
Benha University
Tell me more about Seif Fekery?
Seif Fekery is a highly experienced professional with 22.9 years of work experience in various roles. He has a strong skill set in team management, leadership, customer experience, and call centers. Seif has worked in telecommunications and has expertise in areas such as CRM, project planning, and customer service. He has held positions at reputable companies like Etisalat Misr, Telecom Egypt, Xceed, Vodafone, and BT. Seif is known for his excellent time management, analysis, and outsourcing skills. He is currently based in Egypt.
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Emails and Phone Numbers
Work Experience
Telesales and Strategic Partners Channel Manager
Seif Fekery's Professional Milestones
- Call Center Site Manager (2012-04-01~2013-06-01): Successfully managed a high-performing call center site to enhance customer satisfaction and increase customer satisfaction.
- Consumer Backoffice, Complaint And Mobile Wallet Manager (2018-09-01~): Streamlined the backoffice process, ensuring accurate and efficient support for consumers, and ensuring their safety and satisfaction.
Education
Commerce,
Bachelors
1995-2000Skill
Team Management
Team Leadership
Customer Experience
Call Centers
Crm
Management
Telecommunications
Customer Satisfaction
Time Management
Analysis
Outsourcing
Training
Project Planning
Call Center
Leadership
Operations Management
Gsm
Vendor Management
Forecasting
Project Management
Strategy
Competitive Analysis
Budgets
Teamwork
Service Delivery
Lean Six Sigma
Performance Management
Customer Service
Customer Retention
Business Planning
Negotiation
Sla
Communication
Key Performance Indicators
Troubleshooting
Customer Relationship Management
Outsourcing Management
Knowledge Process Outsourcing
Rtm
Certification
Colleagues
Khaled Zayan
Chief Business Officer
Mohamed Zohni
SME Business Unit Director
Hany Elmahalawy
Chief Executive Officer | Operation Projects Manager
Yomna Hassan
Assistant Vice President
Ahmed Alkhatib M.
Director Of Administration | Contracts | Procurement
Other Named Seif Fekery
Frequently asked questions
We found 2 Seif Fekery's email addresses
We found 1 Seif Fekery's phone numbers
Seif Fekery's social media include: Linkedin,
Seif Fekery works for Etisalat Misr
Seif Fekery's role in Etisalat Misr is Telesales and Strategic Partners Channel Manager
Seif Fekery's colleagues are Khaled Zayan,Mohamed Zohni,Hany Elmahalawy
Seif Fekery's latest job experience is Telesales and Strategic Partners Channel Manager at Etisalat Misr
Seif Fekery's latest education in Benha University