Seif Rouini

I'm a very positive, energetic and self-motivated young professional, with a personality and growth mindset that thrives on new and interesting challenges.About 10 years of customer focus and IT support experience .+3 years of Direct Account/Client management.+3 years of People Engagement and Work force development experience.Significant Account Management and E2E services delivery experience, within and outside Managed Print Services business.Strong organizational and project planning skills and details oriented.Proactive, team player, results driven and problem solver. Excellent presentation and communication skills, strong team building.Experienced in a variety of fields including Sales and business analysis & management.● Skills➢ Trainings● Training Signature Service "Wilson Learning" ● Training problem solving methodology DMAIC "Lean Six Sigma" ● Training Win Business With Sustainability Leadership ● Sustainability Training Tools and Resources ● Training Customer Service Fundamentals: Building Value in Customer Relationships ● Training Pathway to Customer Satisfaction ➢ I.T● Evaluation of problems and resolution.● Contact with suppliers and subcontractors.● Piloting and planning interventions.● Participate in projects and provide feedback based on analysis