Serafina Montefresco
Mount Royal University
Tell me more about Serafina Montefresco?
Serafina Montefresco is an experienced Application Tools & Standards Analyst with 28.3 years of work experience. She has a strong skill set in ITIL, VB3 Foundations, requirements analysis, and more. Currently, she works at Alberta Health Services in Calgary, Canada. Serafina has held various roles at Alberta Health Services, including Piem Development Change Coordinator and Client Support Analyst. She is highly knowledgeable in healthcare information and has a proven track record in process improvement and customer service.
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About
Application Tools & Standards Analyst-Centre of Expertise at Alberta Health Services
Work Experience
Application Tools And Support Analyst
Piem Development Change COOrdinator
Client Support Analyst
Clerical Support
Hospitals and Health Care
Serafina Montefresco's Professional Milestones
- Clerical Support (1995-07-01~2005-07-01): Streamlined administrative processes, enhancing efficiency and supporting seamless operations.
- Application Tools And Support Analyst (2014-11-01~): Implemented advanced software solutions to optimize system performance and enhance software functionality.
Education
Skill
Itil V3 Foundations
Requirements Analysis
Prosci
Silk Performer
Itil
Windows
Silk Central
Configuration Management
Incident Management
Jira
Business Analysis
Medical Terminology
Healthcare
Software Documentation
Process Improvement
Ehr
Healthcare Information
Citrix Metaframe
Microsoft Office
Im/it
Emr
Change Management
Customer Service
Enterprise Software
Cerner
Informatics
Project Management
Enterprise Applications
Research
Healthcare Management
Silktest
Admission
Hp Loader
Medical Coding
Discharge
It Service Management
Certification
Colleagues
Muhammad Muqadas
Prescribing Clinical Pharmacist | BSC Pharmacist
Jen Wilson
owner of lotus lash and brow in okotoks
Rhonda Lees
co owner and office manager at big bite services ltd
Geralda Van Der Meijden
vice president - alberta therapeutic recreation association | clinical lead - day programs north zone & recreation therapist ii | business owner “esperanza rentals”
Lianne Vangelderen
Owner Of Bookkeeping
Other Named Serafina Montefresco
Frequently asked questions
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Serafina Montefresco's social media include: Linkedin,
Serafina Montefresco works for Alberta Health Services
Serafina Montefresco's role in Alberta Health Services is Application Tools And Support Analyst
Serafina Montefresco works in the industry of Hospitals and Health Care
Serafina Montefresco's colleagues are Muhammad Muqadas,Jen Wilson,Rhonda Lees
Serafina Montefresco's latest job experience is Application Tools And Support Analyst at Alberta Health Services
Serafina Montefresco's latest education in Mount Royal University