Sergey Yanchenko
DevOps Engineer@ SoftServe
Ukraine
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Sergey Yanchenko is a highly skilled professional with 12.7 years of experience in various IT roles. He is proficient in TCP/IP, Active Directory, DNS, Jira, Confluence, Unix, Windows Server, Hyper V, Debian, Centos, CCTV, SQL, MySQL, and Basic HTML. Based in Ukraine, Sergey is known for his ability to work in a team and his ability to politely and close communication with customers. He is also attentive to details and eager to learn new IT skills. Sergey has worked in reputable companies such as Unisender, Onet, and SoftServe, gaining expertise in customer support, technical support, and telecommunications.
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Emails and Phone Numbers

@unisender.com
+1 239425****
+1 239690****
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About

Ability to work in a team; able to polite and close communication with customers (email, icq, phone, video-conference), to find simple solutions to complicate tasks, attentive to details, being willing to learn new IT skills

Work Experience

201 W 5th Street , Austin, TX, 78701, US

IT Services and IT Consulting

12012
Phone
+1 2396903111
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Sergey Yanchenko's Professional Milestones

  • Senior Customer Support Engineer (2016-11-01~): Successfully resolved complex customer issues, ensuring smooth solutions and improved customer satisfaction.
  • Telecommunication Specialist (2011-01-01~2013-01-01): Provided exceptional technical support and resolved technical issues, ensuring uninterrupted and seamless communication to clients.
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