Head Of Customer Service And Laboratory@ Richemont
Pistoia, Tuscany, Italy
Sergio Macci
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Università degli Studi di Firenze
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FlashIntel GPTSergio Macci is an experienced Customer Service Manager with over 21 years of work experience. He has a strong background in research, Microsoft Office, Excel, customer relations, research, and SAP. Sergio has worked in the luxury goods and jewelry industry, including positions at Montblanc and Richemont. He holds a Master's degree in Analytical Chemistry from Universita degli Studi di Firenze. Sergio is skilled in customer relationship management and has a Master's degree in Analytical Chemistry. He is currently based in Italy-Tuscany-Pistoia.
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About
Experienced Customer Service Manager with a demonstrated history of working in the luxury goods and jewelry industry. Skilled in Research, Microsoft Excel, Customer Relationship Management (CRM), SAP Products, and Microsoft Office. Strong support professional with a Master's degree focused in Analytical Chemistry from Università degli Studi di Firenze.
Work Experience
Head Of Customer Service And Laboratory
Retail Luxury Goods and Jewelry
Sergio Macci's Professional Milestones
- Customer Service Manager (2011-02-01~): Implementing effective strategies to increase customer satisfaction and retention rates.
- Head Of Customer Service And Laboratory (2011-02-01~): Implementing data-driven practices and driving success through effective customer service and laboratory development.
Education
Analytical Chemistry
1992-2001Skill
Microsoft Office
Excel
Customer Relations
Research
Sap
Certification
Colleagues
Roxana Puiu
Product Owner | Business Analyst
Dmitri Filippov
Software Engineer | Scrum Product Owner
Kevin Goy
online experience product owner at richemont
Guillaume DOUTRE
Product Owner
Rob de Richemont
owner de richemont telemarketing
Other Named Sergio Macci
Frequently asked questions
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Sergio Macci's social media include: Linkedin,
Sergio Macci works for Richemont
Sergio Macci's role in Richemont is Head Of Customer Service And Laboratory
Sergio Macci works in the industry of Retail Luxury Goods and Jewelry
Sergio Macci's colleagues are Roxana Puiu,Dmitri Filippov,Kevin Goy
Sergio Macci's latest job experience is Head Of Customer Service And Laboratory at Richemont
Sergio Macci's latest education in Università degli Studi di Firenze
