Seth Hoffman
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Seth Hoffman is a highly experienced professional with over 20 years of experience in the Support Services industry. He has held various roles, including agent, team leader, trainer, manager, line of business manager, solutions director, and director of operations. Seth has a strong focus on business development, focusing on First Call Resolution, Solve Rate Philosophy, and Thinking Financially. He has presented at multiple events and has expertise in process improvement, financial forecasting, budget planning, enterprise software application selections, and data analysis. Seth has worked for companies like Randstad Technologies US, Technisource, and Randstad Digital Americas.
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About
Over 20 years experience in the Support Services industry. Experience at all levels of the support operation, including roles as agent, team leader, trainer, manager, line of business manager, solutions director, director of operations. And principal Have been responsible for over 1,000+ staff and 100+ accounts A major focus on business development that includes a unique approach on First Call Resolution, Solve Rate Philosophy and Thinking Financially. Have presented at multiple events over the years directed at First Call Resolution, Solve Rate, and Process Improvement. Specialties: Process improvement, First Call Resolution, Financial Forecasting, Budget Planning, Enterprise software application selections, and data analysis
...See MoreWork Experience
vice president operations at randstad technologies us
Seth Hoffman's Professional Milestones
- Line Of Business Manager (2004-01-01~2007-04-01): Driving operational excellence and implementing effective strategies to optimize business performance.
- Line Of Business Manager (2004-01-01~2007-04-01): Streamlined operational processes resulting in increased efficiency and cost savings for the organization.
Skill
Process Improvement
Service Delivery
Vendor Management
Operations Management
Managerial Finance
Outsourcing
It Service Management
Project Planning
Management
Team Leadership
Business Development
Leadership Development
Business Planning
Performance Improvement
Account Management
Facilities Management
Project Management
Sdlc
Financial Management
Efficiency Improvement
Systems Analysis
Facilities Planning
Certification
Colleagues
Andrew Genovese CSPO, CSM
Product Owner | Business Analyst
Graig Paglieri
Chief Executive Officer
Denae' Poss
vice president of recruiting at randstad technologies us
Marc Le Maitre
cto - explainable ai product development in ad tech
Prateek Shrivastava
vice president principal engineer at northern trust
Other Named Seth Hoffman
Frequently asked questions
We found 4 Seth Hoffman's email addresses
We found 1 Seth Hoffman's phone numbers
Seth Hoffman's social media include: Linkedin,
Seth Hoffman works for Randstad Digital Americas
Seth Hoffman's role in Randstad Digital Americas is vice president operations at randstad technologies us
Seth Hoffman's colleagues are Andrew Genovese CSPO, CSM,Graig Paglieri,Denae' Poss
Seth Hoffman's latest job experience is vice president operations at randstad technologies us at Randstad Digital Americas