Telecommunication Systems Engineer@ U.S. Census Bureau
Washington DC-Baltimore Area
Shahzad Mohammad
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Argosy University
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FlashIntel GPTShahzad Mohammad is a highly experienced Telecommunication Systems Engineer with over 25 years of work experience. He has expertise in Cisco technologies, call centers, data center, and vendor management. Shahzad has worked at the U.S. Census Bureau and Ascend One, where he held various positions such as Sr. Call Center Enterprise Engineer and Director of Telecommunications. He is known for his innovative and ambitious approach to leading and developing people. Shahzad is based in the United States.
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About
Telecommunication Systems Engineer with over fifteen years of experience in designing, developing, and implementing different types of telecommunication solutions with a focus on driving the transformation of technology from research and development into call center deliverable. Expertise includes Cisco IP Contact Center (IPCC), Cisco Unified Contact Center Enterprise (UCCE), Cisco IPIVR, Cisco Unified Communication Manager (CUCM), Aspect Automatic Call Distributor ACD, Eyretel Insight IP Recording and NICE Systems (NIM & IEX). An innovative, energetic and ambitious individual, with excellent analytical and inter-personal skills, who has a track record of leading and developing people.
...See MoreWork Experience
Senior Call Center Enterprise Engineer
Telecommunication Systems Engineer
Senior Call Center Enterprise Engineer
Government Administration
Shahzad Mohammad's Professional Milestones
- Telecommunication Systems Engineer (1999-08-01~2007-01-01): Streamlined call center operations, optimizing efficiency and maximizing customer satisfaction.
- Senior Call Center Enterprise Engineer (1999-08-01~2007-01-01): Improving customer satisfaction and optimizing call center operations through efficient and secure technical support.
Education
Business Administration,
Management,
Business Administration And Management,
Doctorates,
Doctor Of Philosophy
2009-2014Skill
Cisco Technologies
Telecommunications
Call Centers
Data Center
Vendor Management
Program Management
Troubleshooting
Integration
Project Management
Network Security
Disaster Recovery
Call Center
Voip
Contact Centers
Process Improvement
Cisco Call Manager
Cisco Systems Products
Certification
Colleagues
Nick Eldred
DevSecOps Engineer at U.S. Census Bureau, Linux & Systems Engineer, Business Owner with Forune 500 & Public Sector Clientele, and U.S. Army Veteran
Peggy Znoj
Window Shop Owner | Custom Window Treatments & Accessories
Tyler Domenic
Small Business Owner
Joshua Weaver
Owner at Weave Electrics
Matt Misitigh
Owner
Other Named Shahzad Mohammad
Frequently asked questions
We found 2 Shahzad Mohammad's email addresses
We found 2 Shahzad Mohammad's phone numbers
Shahzad Mohammad's social media include: Linkedin,
Shahzad Mohammad works for U.S. Census Bureau
Shahzad Mohammad's role in U.S. Census Bureau is Telecommunication Systems Engineer
Shahzad Mohammad works in the industry of Government Administration
Shahzad Mohammad's colleagues are Nick Eldred,Peggy Znoj,Tyler Domenic
Shahzad Mohammad's latest job experience is Telecommunication Systems Engineer at U.S. Census Bureau
Shahzad Mohammad's latest education in Argosy University
