Business Process Specialist@ CSRA Inc
Baltimore, Maryland, United States
Shaleen Liberatore
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Central Michigan University
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FlashIntel GPTShaleen Liberatore is an innovative Business Process analyst with 8 years of experience in the intelligence community. She is highly skilled in ITIL V3 Foundations, service desk, process improvement, business analysis, and Microsoft Excel. Based in the United States, Shaleen is known for driving informed change in organizations through metrics and analytics. She is a strong advocate for automation and efficiency, and excels in cultivating cohesive teams to achieve organizational goals. Shaleen holds a Master's degree in Public Administration from Central Michigan University and specializes in government and not-for-profit management, information technology, systemization, statistical process control, business analytics, and more.
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About
Innovative Business Process analyst with 8 years experience in the intelligence community. Drives informed change in the organization with the utilization of metrics and analytics. Huge proponent of automation and efficiency. Excellence in cultivating cohesive teams to accomplish organizational goals. Leads positive change through continual service improvement and process initiatives. Active TS/SCI w/Full Scope Polygraph –Army Veteran—Masters of Science in Public Administration from Central Michigan University—ITIL V3 Foundations—IT Service Management Leader—HDI Support Center Manager. Specialties: Government and not-for-profit management, government liaison, information technology, systemization, statistical process control, business analytics, continual service improvement, process re-engineering, customer service, public speaking, leadership, task automation, IT service management, strategy, governance, compliance.
...See MoreWork Experience
Business Process Specialist
IT Services and IT Consulting
Shaleen Liberatore's Professional Milestones
- Business Process Specialist (2012-02-01~): Streamlined and optimized business processes to optimize efficiency and drive cost reduction.
- Communications Interceptor (2002-07-01~2005-01-01): Streamlined communication processes, optimizing efficiency and ensuring compliance with protocols.
Education
Public Administration,
Master Of Science,
Masters
2009-2010Skill
Itil V3 Foundations Certified
Service Desk
Process Improvement
Business Analysis
Microsoft Excel
Sharepoint
Business Planning
Board Relations
Leading Meetings
Team Leadership
Volunteer Management
Non Profits
Management Consulting
Public Speaking
Public Relations
Customer Service
Employee Training
Microsoft Office
Proposal Writing
Analysis
Vendor Management
Technical Writing
Powerpoint
Itil
Data Analysis
Leadership
Government
Human Resources
Budgets
Troubleshooting
Risk Management
Team Building
Training
Access
Project Management
Strategic Planning
Program Management
Change Management
Management
Customer Satisfaction
Government Contracting
Security
Policy
Nonprofits
Security Clearance
Marketing
Project Planning
Time Management
Testing
Certification
Colleagues
Alan Powers
hpc chief technology officer
Brian Cross
information technology consultant chief information officer at sra international inc
Cheralyn (Cheri) Cameron
vice president litigation and chief compliance officer
Christiano Dorsa Garcia, PMP
Country Operations Manager | General Manager | Project Management Service Delivery Management
Ravi Shankar
Chief Executive Officer
Other Named Shaleen Liberatore
Frequently asked questions
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Shaleen Liberatore's social media include: Linkedin,
Shaleen Liberatore works for CSRA Inc
Shaleen Liberatore's role in CSRA Inc is Business Process Specialist
Shaleen Liberatore works in the industry of IT Services and IT Consulting
Shaleen Liberatore's colleagues are Alan Powers,Brian Cross,Cheralyn (Cheri) Cameron
Shaleen Liberatore's latest job experience is Business Process Specialist at CSRA Inc
Shaleen Liberatore's latest education in Central Michigan University
