project management & training expert@ Online Business
Bangladesh
Md. Shamiul Haque
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East West University
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FlashIntel GPT
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FlashIntel GPTMd. Shamiul Haque is a seasoned expert with 11.6 years of experience in customer experience management, project management, and employee training. Based in Bangladesh, he has worked in various roles, including Managing Director and Deputy Manager of Training and Quality Functions. He has expertise in telecommunications and has worked with multinational operations. With a positive mindset and goal orientation, he is dedicated to delivering quality customer experiences and promoting cultural drive.
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About
A seasoned expert with 7 years of experience in telecommunications field and managing HR processes. Have several years of exposure with multinational operation experience in strategy setting, project management, international stakeholder management, big data analysis, customer insight management, customer experience, contact center operation, training and cultural drive. An individual with positive mindset and attitude with goal orientation through efficiency, hard working and professionalism.
Work Experience
project management & training expert
Managing Director
Md. Shamiul Haque's Professional Milestones
- Customer Experience Expert | NPS Management (2012-04-01~2016-06-01): Improving customer satisfaction through personalized support and tailored solutions.
- Managing Director (2017-07-01~): Creating and implementing strategic initiatives to drive business expansion and enhance profitability.
Education
Human Resource Management
2003-2007Skill
Customer Experience Management
Customer Experience Analysis
Project Management
Employee Training
Management
Reporting And Analysis
Workshop Facilitation
Customer Experience
Strategy
Telecommunications
Consulting
Training
Vendor Management
Certification
Colleagues
Other Named Md. Shamiul Haque
Frequently asked questions
Md. Shamiul Haque's social media include: Linkedin,
Md. Shamiul Haque works for Online Business
Md. Shamiul Haque's role in Online Business is project management & training expert
Md. Shamiul Haque's colleagues are Ezra Boshoff,Oskar Kessler,Felipe Lara
Md. Shamiul Haque's latest job experience is project management & training expert at Online Business
Md. Shamiul Haque's latest education in East West University
